TechSoup reviews

3.0

31% would recommend to a friend

(140 total reviews)

Rebecca Masisak

25% approve of CEO

32% positive business outlook

TechSoup has an employee rating of 3.0 out of 5 stars, based on 140 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TechSoup employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

140 reviews
3.0
Apr 1, 2017

Management needs to do better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance where it is relatively easy to work a flexible schedule to accommodate needs outside the organization. The staff is progressive, diverse and deeply committed to doing good in the world.

Cons

Teams are very siloed in the organization with the left hand often not knowing what the right hand is doing. Part of this is due to a geographically distributed work force but part is also due to management not working hard enough to foster better collaboration and knowledge transfer between groups within the organization. In addition, most staff have not see merit pay raises or bonuses in quite some time. These, together, have led to a lowering of morale and an unacceptable level of competition and distrust between internal teams.

2.0
Oct 27, 2016

Supervisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

casual work environment and they provide a valuable service.

Cons

Top management heavy with too many senior directors. Customer Service staff is lowest paid in the company.

3.0
Sep 12, 2013
Recommend
CEO approval
Business Outlook

Pros

The mission of this organization is so inspiring and the people working there, for the most part, are driven to serve the nonprofits that need help.

Cons

Upper management doesn't allow the second tier leaders to lead. Of late the organization doesn't seem to have the clear direction it used to and feels as though they're grasping at ways to remain meaningful.

Viewing 64 - 66 of 140 Reviews

Glassdoor has 169 TechSoup reviews submitted anonymously by TechSoup employees. Read employee reviews and ratings on Glassdoor to decide if TechSoup is right for you.