TechSoup used to be a flagship of nonprofit success - with flexible work hours, strong retention, strong vision and creating products with real impact and an interest in moving the needle on social change. Now - they have been bleeding financially and worse, bleeding the talent and technical know how to accomplish anything.
They've been waiting three years for "next new thing" - while hiring layer upon layer of mouthpieces to go out and talk about something they simply don't have. Many of the newly hired directors would not know technology if someone smacked him upside the head with some.
They ridiculously opened a Mississippi office (undoubtedly paying San Francisco salaries) creating a secret development shop with no oversight and no accountability. Anyone that speaks up against this effort, is soundly told to be quiet by management. In any other environment if someone spent three years building what's next -- they would have been fired two of those years ago. When one technologist left rather than support the effort of this secret development group, management spent six months trash-talking this person's tenure at TechSoup rather than showing any actual leadership.
Worse, these blind allegiances to emperors with no clothes, has bled TechSoup dry of any talent it ever had in order to make an impact in the nonprofit sector. There are linked in support groups for former TechSoup employees. The management that hasn't run for the hills cow-tows so belligerently it's insulting. Sadly - all that is left at TechSoup is mediocrity at best. It's very sad.
I keep waiting for the news release saying "TechSoup is dead" but apparently the death is going to be long and end with a giant collective yawn. If they can't see that they are destroying their credibility and reputation, then it is truly the blind leading the blind.