Teladoc Health reviews

3.1

45% would recommend to a friend

(908 total reviews)
avatar

Chuck Divita

45% approve of CEO

28% positive business outlook

Teladoc Health has an employee rating of 3.1 out of 5 stars, based on 908 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Teladoc Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

908 reviews
1.0
Sep 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Location of Phoenix office. Good for a temp job due to turn over. Over 10 people left/fired in a 2-3 month period.

Cons

Phoenix management, changing HR policies locally, lack of leadership, management plays favorites with employees, unless you are a "yes" person and just keep your head down and do what is asked you wont last. Phx management does not want to or make time to listen to you if you question something or don't say yes to everything. If I could give zero stars for culture and values I would. Phx office has multiple Ethic issues reported.

1.0
Aug 30, 2017
Recommend
CEO approval
Business Outlook

Pros

It pays the bills and if you're able to keep busy scheduling member consults via telephone then for a few fleeting moments you almost forget how much you dislike the leadership who somehow manage to turn what could be a rewarding sense of satisfaction into Dantes 5th circle of Hell!

Cons

Working here plays out like an old episode of The Twilight Zone. I don't think my words here can accurately describe the utter dread you have before each scheduled shift. The realization that for the next 8 1/2 hours you will be monitored visually and electronically to a degree you didn't think possible unless working for the FBI or CIA. Management goes out of their way to make sure you know they listen and monitor not only calls but your every movement. I'm not exaggerating when I say you will get instant messages from one or more of leadership for literally getting back at your desk and changing your status to ready on the 16th minute of a 15 minute break and the same goes for lunch. I'm not talking about someone who makes a habit out of milking breaks and lunches I'm referring to the mindful worker who 95% of time is in ready work mode within one minute of break or lunch but still gets the big brother is watching routine for no productive reason. They stress empathy on all calls but for their employees this concept is foreign. You are made aware from day one that you are replaceable and whatever preconceived notions you have in regards to policies and procedures you learn quickly they are not recognized or practiced at Teledoc (Phoenix) location. What is practiced is nepetism and favoritism for a select few and iron fist reckless disregard for the rest of us.

5.0
Aug 27, 2017

Thumbs up!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is a lot of freedom for taking initiative, coming up with ideas and executing on them. Management is very open and seems to be forgiving when things don't go right, as long as you did your best and gave your best shot. Very nice work environment and people (no ego!). Recently, there's an effort to provide more transparency both inside my business unit ("ask me anything" sessions) and across the corporation (video-based town halls with top executives) which makes people feel more connected and valued. It looks like the business strategy is working as the company is growing rapidly (which is also reflected by the stock price!)

Cons

Stock-based compensation can be better (although the ESPP program is quite good).

Viewing 823 - 825 of 908 Reviews

Glassdoor has 1,228 Teladoc Health reviews submitted anonymously by Teladoc Health employees. Read employee reviews and ratings on Glassdoor to decide if Teladoc Health is right for you.