5.0
Nov 18, 2014
Retention Specialist call center
Current employee, less than 1 year
Lewisville, TX
Recommend
CEO approval
Business Outlook
Pros
The people and management you work with are amazing. They are very passionate about pest control services. They give training to their employees to make sure they are up to date on their products and services. They care about their employees' success by tracking your performance and work with you on how you can improve and reach your company goals.
Cons
Hence, the job title. you have to deal with inbound calls from customers who want to cancel their services. You have to hear customers' negativity all day which can drain you. Sometimes its not the whole day, but you do rely on your co workers to help with getting over it.
