Terminix reviews

3.0

41% would recommend to a friend

(275 total reviews)
avatar

Alain Moffroid

30% approve of CEO

37% positive business outlook

Reviews by job title

275 reviews

Reviews about "Culture"

Return to all reviews
2.0
Apr 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Good pay & benefits! Great people lots of contests!

Cons

The call center sales people make the sales but the local branch technician steal the commission by reselling the customer under their number. Some techs will cancel the sale and treat under the table for quick cash. Lots of favortism among sups and employees.

1.0
Mar 17, 2017

Run away

Recommend
CEO approval
Business Outlook

Pros

You get a paycheck. That is the only pro. Seriously. The place is hell. Respect yourself enough not to work for terminix.

Cons

Poor hours. Irregular work hours. Lousy training. No support from management. Never get enough supplies. Trucks are poorly maintained, some are death traps. You will be yelled at by management and customers. Expect to be lied to every day.

2.0
Mar 2, 2017

Wait and See

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hard working group of employees in the field that want to do a good job and deliver great customer service. New President and CEO are aligned to help the field deliver great customer service to our customers and get this company back on track to growing our customer counts by holding corporate departments accountable to delivering things that help the field.

Cons

The Terminix HR organization is a liability. They own nothing and take responsibility for nothing. There have been so many things that they have done and continue to do that negatively impact the performance of this company. We have had multiple pay plan changes that have had a negative impact on our company. We currently have many pay issues where are employees are not paid correctly. You cannot get a response other than we are working on it and you need to wait for a response on your ticket. If you do not get a response enter another one. You would think the HR team would have some compassion for our employees that we do not pay correctly. We are tasked with hiring new employees and are in our peak hiring period but have an HR system that will not process our new hires efficiently causing us to lose several new hires throughout the company.

Viewing 220 - 222 of 275 Reviews

Glassdoor has 2,072 Terminix reviews submitted anonymously by Terminix employees. Read employee reviews and ratings on Glassdoor to decide if Terminix is right for you.