Texas Capital reviews

2.8

33% would recommend to a friend

(509 total reviews)

Rob. C Holmes

34% approve of CEO

38% positive business outlook

Texas Capital has an employee rating of 2.8 out of 5 stars, based on 509 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Texas Capital employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

509 reviews
5.0
May 17, 2021

The Truth About TCB in 2021

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been at TCB for 3 years now and have enjoyed it the entire time. Management has been thoughtful and compassionate when I need them. They empower me to make decisions while constantly helping me move up in the company. In 2020, as we all know, COVID-19 hit which caused a massive reshifting in day to day activities. The company let most people work from home and the ones working in the offices were given a cash compensation for being there. They were very generous and took many precautions to make sure we were and have been safe. They implemented numerous procedures to help comfort those of us in the office. There is a small group of people who are spamming Glassdoor in an effort to hurt the company. These are honestly just people who don't want to come to work and have enjoyed just staying at home reaping the benefits. Texas has not reported a covid death in 2 months. There is zero excuse not to come into the office. Senior management, including our new CEO Rob, are still taking precautions and have never stated you cannot wear a mask or get a vaccine. They even brought in vaccines for employees which gave them the opportunity to get them at work. During the ice storm, we were given two extra days of PTO to compensate for the time off. Some people just don't understand that a bank HAS to have people operating in order to stay open. It's not the bank, its economics and an FDIC requirement. This company has been nothing but gracious to its employees and seeing a handful of them try to ruin the reputation is honestly frustrating. If you don't want to work, you can find another job. Rob has a long history of being extremely successful in his endeavours so it's logical to trust him. There is always going to growing pains of new leadership and theres always a group of people who don't like it. Don't listen to those who choose to slander a company because they simply don't want to work.

Cons

As stated, we are growing and under new management but nothing out of the ordinary. I honestly don't have a lot to say here but if I had to nitpick I would say the technology is dated but they even seem to be working on that.

2.0
May 17, 2021

New CEO Changing The Culture Too Much

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Love the people I work with -The culture used to be (and in my group still is) casual, laid back -PTO policy is generous -Pay is generous

Cons

The new CEO has made many drastic changes in the very short time he's been here that is completely changing the culture and why I've loved working here. -Company required employees take PTO during the Texas snow storm, a storm that caused 150 deaths overall in Texas -During COVID, upper management communicated that once back in the office, an alternative work plan would be created to allow employees to work from home. Once the new CEO joined, he made an announcement that once back in the office, employees would absolutely not be allowed to work from home and being in the office daily was vital to the success of the company. I understand this if a role is client facing, but this decision makes employees feel as if they're not trusted to work from home productively even after proving we can successfully do it and have been doing it for over a year now. They've provided no ways for employees to communicate their opinion on this matter (no surveys, anonymous messages, etc.)

1.0
May 15, 2021

Going downhill real fast

Recommend
CEO approval
Business Outlook

Pros

Awesome coworkers. Most of the people are great. That’s the main reason I stayed for 7 years. Good benefits

Cons

The new CEO is terrible. He has the charisma of a bus station bathroom stall. He is making very bad decisions. I think he is just using this company as a stepping stool. He is going to sell the company so he can add that to his resume. And then he will leave, making other people clean up his mess. His public speaking abilities are nonexistent. At the first townhall he was bragging about the company’s diversity. In his own words: “I have two black women working for me”. Who says something like that??!! He doesn’t have a clue what’s going on around him. Our business continuity team came up with an alternative work arrangement policy last year. As soon as the new ceo started, he cancelled it. And the business continuity group just rolled over and agreed without any arguments. Grow a pair guys. I already gave my two weeks’ notice, so none of this affects me. But I made some very good friends at TCB, and I feel bad for them. Good luck everyone!

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Glassdoor has 569 Texas Capital reviews submitted anonymously by Texas Capital employees. Read employee reviews and ratings on Glassdoor to decide if Texas Capital is right for you.