Does Texas Mutual Insurance Company pay their employees well?

According to anonymously submitted Glassdoor reviews, Texas Mutual Insurance Company employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Texas Mutual Insurance Company. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Texas Mutual Insurance Company?

69% of Texas Mutual Insurance Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Texas Mutual Insurance Company 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Texas Mutual Insurance Company?

Claims Adjuster (15) , Underwriter (10) , Adjuster (8) , Information Specialist (5) , Systems Engineer (5) , Senior Claims Adjuster (4) , Supervisor (4) , Claims (3) , Account Manager (2) , Claims Adjuster II (2) , Imaging Technician (2) , Management (2) , Senior Underwriter (2) , Underwriting (2)

What are the pros of working at Texas Mutual Insurance Company according to real employee reviews?

"Good benefits but that’s really all I can say." ((in 36 reviews)); "Great people to work with." ((in 15 reviews)); "Their genuine commitment to caring sets the tone for the great culture they have." ((in 15 reviews)); "Good work/life balance." ((in 11 reviews)); "Friendly coworkers who make working here somewhat manageable" ((in 9 reviews))

What are the cons of working at Texas Mutual Insurance Company according to real employee reviews?

"Management is incompetent." ((in 17 reviews)); "Bad managers, promote unqualified favorites" ((in 5 reviews)); "Advancement opportunities are limited." ((in 5 reviews)); "In just the past year the HRO regional office has lost between 8 to 10 underwriters and 3 supervisors." ((in 5 reviews)); "No growth opportunities" ((in 3 reviews))

What are the top reviewed Texas Mutual Insurance Company locations?

Austin , Houston , Dallas , Irving , Georgetown , Euless

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Texas Mutual Insurance Company

Texas Mutual Insurance Company reviews

3.9

69% would recommend to a friend

(200 total reviews)

Jeanette Ward

80% approve of CEO

75% positive business outlook

Ratings by category

3.8

Culture & values

3.8

Compensation and benefits

3.6

Diversity & inclusion

3.6

Work/Life balance

3.4

Senior management

3.4

Career opportunities

Texas Mutual Insurance Company has an employee rating of 3.9 out of 5 stars, based on 200 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Texas Mutual Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

200 reviews

2.0

May 22, 2018

Job Security

Adjuster

Recommend

CEO approval

Business Outlook

Pros

I work with great people who are very kind. I love that the company supports a culture of volunteering. There's always turnover in claims so there is great job security if you're willing to stick around.

Cons

The claim load for adjusters is too high. There is not enough time in the day to provide great customer service. It's almost like claims management is purposely setting us up to fail. The morale is low right now and it's only getting worse. Texas Mutual is becoming an unfavorable place to work.

5.0

May 18, 2018

Great company!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Wonderful place to work where you are encouraged to be safe and volunteer.

Cons

The drive is terrible from my home.

2.0

Apr 24, 2018

Not okay

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

There are some amazing coworkers

Cons

Unmanageable workload. There are people who leave the office after an 8 hour shift only to go home and put another 3-4 hours. Some people feel like they have to work while they have to work while on vacation in order not to fall behind. Expectation of perfection. The "mutual care" model although important, most adjusters feel they do not have time to implement the strategies. Supervisors and management have no clue. Expectations are too subjective. Too much micromanagement. Your success will depend on what team you are on. Too much turn over. There are certain claims processes that very per team, all claims processes should be uniform.

Viewing 121 - 123 of 200 Reviews

Jobs at Texas Mutual Insurance Company

Community Affairs Intern

Premium Audit Specialist - Virtual

Underwriter Specialist

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Texas Mutual Insurance Company

Texas Mutual Insurance Company reviews

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Job Security

Great company!

Not okay

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