Is The Bay Club a good company to work for?

The Bay Club has an overall rating of 4.2 out of 5, based on over 1,243 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 81% of employees would recommend working at The Bay Club to a friend and 80% have a positive outlook for the business. The best reviews about The Bay Club have been left by employees working as General Manager , Vice President and Club Manager .

Does The Bay Club pay their employees well?

According to anonymously submitted Glassdoor reviews, The Bay Club employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at The Bay Club. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at The Bay Club?

81% of The Bay Club employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Bay Club 3.9 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at The Bay Club?

Personal Trainer (49) , Manager (31) , Lifeguard (27) , Group Fitness Instructor (26) , Front Desk Associate (25) , Club Manager (23) , Front Desk Receptionist (23) , Operations Manager (21) , Certified Personal Trainer (20) , Membership Director (20) , Operations Associate (18) , Childcare Associate (16) , Vice President (16) , Camp Counselor (14) , Front Desk (14)

What are the pros of working at The Bay Club according to real employee reviews?

"Great coworkers Free gym access" ((in 52 reviews)); "Great people and gym access" ((in 50 reviews)); "Great culture and fun to go to work every day." ((in 48 reviews)); "Club level team is great" ((in 36 reviews)); "hours are flexible and not too long" ((in 31 reviews))

What are the cons of working at The Bay Club according to real employee reviews?

"low pay and sometimes low staffed" ((in 65 reviews)); "Work Life balance is not the best" ((in 21 reviews)); "2. Poor upper management" ((in 19 reviews)); "We went through 4 managers..." ((in 19 reviews)); "It is a big organization and growing so the communication may sometimes not be the best but it is not for lack of trying just growing pains." ((in 8 reviews))

What are employees saying about The Bay Club layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Bay Club layoffs and their outlook for job security at The Bay Club in 2026.

What are the top reviewed The Bay Club locations?

San Francisco , San Diego , El Segundo , Pleasanton , Los Gatos , Fremont , Los Angeles , Corte Madera , Santa Clara , Portland , Walnut Creek , Redwood City , Carmel Valley , Redwood Shores , Redondo Beach , San Jose , Manhattan Beach , Rancho Santa Fe , Tigard , Tualatin , Pacific Palisades , Kentfield , Bellevue , Santa Monica , Cupertino , Novato , Bridgeport , Marin City , Walnut , Redmond

The Bay Club reviews

4.2

81% would recommend to a friend

(1,197 total reviews)

Matthew Stevens

89% approve of CEO

80% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.3

Culture & values

4.1

Senior management

4.1

Career opportunities

3.9

Work/Life balance

3.9

Compensation and benefits

The Bay Club has an employee rating of 4.2 out of 5 stars, based on 1,197 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The The Bay Club employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Aug 13, 2018

Personal Trainer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Beautiful gym, Friendly coworkers, Remodeling

Cons

Didn't receive any training before starting job Low pay

The Bay Club Response

7y

Thank you for sharing your review of The Bay Club Company. I’m happy hear that you have enjoyed working for the Club and I appreciate your feedback about the onboarding process. If you would like to discuss your feedback further or if there is anything else you need, please don’t hesitate to contact me. I can be reached at hr@bayclubs.com. Thank you again for sharing. — Erin Rucker Oto, EVP Human Resources

1.0

Aug 10, 2018

I did a little bit of everything

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Fun people to work with

Cons

Horribly managed All they care about is money Makes no improvements and over promised memebers Refuses to pay employees over time. Will give you an extra day off and wait till next pay period to put in on your next check CEO is money hungry

The Bay Club Response

7y

Thank you for sharing your feedback about your time at The Bay Club Company. As someone who has worked for the company for over 25 years, I am proud of the supportive work environment that we have created for our associates and I’m sorry to hear that you feel we have missed the mark. I welcome the opportunity to discuss your feedback further should you wish to do so. I can be reached at hr@bayclubs.com. Thank you again for reviewing the Bay Club and I wish you luck in the future. — Erin Rucker Oto, EVP Human Resources

1.0

Aug 8, 2018

Bay Club Marin

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are good people to work (/suffer together) with.

Cons

High stress. Upper management is disorganized. Incredibly high turnover in entry level positions due to poor wages and over working good associates.

The Bay Club Response

7y

Thank you for your review of The Bay Club Company. We’ve worked hard to create a supportive culture for our associates, and I’m sorry to hear that our efforts did not meet your expectations. That said, there is always room for improvement and I welcome your suggestions. Should you wish to discuss your feedback further, I can be reached at hr@bayclubs.com. Thank you again for taking the time to leave your review. — Erin Rucker Oto, EVP Human Resources

Viewing 1060 - 1062 of 1,197 Reviews

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