Is The Cigna Group a good company to work for?

The Cigna Group has an overall rating of 3.5 out of 5, based on over 7,536 reviews left anonymously by employees. This rating has been stable over the past 12 months. 64% of employees would recommend working at The Cigna Group to a friend and 55% have a positive outlook for the business. The best reviews about The Cigna Group have been left by employees working as TECDP Senior Analyst , Actuarial Intern and Actuarial Analyst .

Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (353) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (50) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 575 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 477 reviews)); "work from home and flexible work schedule" ((in 394 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 366 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 323 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 317 reviews)); "No training and coaching." ((in 147 reviews)); "bad managers are not removed" ((in 137 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 93 reviews)); "Layoffs are common and job stability is a concern" ((in 62 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Bloomfield , Philadelphia , Nashville , Saint Louis , Hartford , Phoenix , Pittsburgh , Plano , Houston , Denver , Chattanooga , Eden Prairie , New York , Orlando , Chicago , Dallas , Atlanta , Austin , Scranton , Bourbonnais , Baltimore , Charlotte , Tampa , Denison , Memphis , Wilmington , Visalia , Minneapolis , Indianapolis , Bloomington

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,801 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,801 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

7K reviews

4.0

Feb 23, 2024

Cigna billing analyst

Billing analyst

Recommend

CEO approval

Business Outlook

Pros

After ten years of hard work Im finally in a higher position that has a flexible schedule.

Cons

I haven’t hardly received a decent raise in 10 years while I’ve consistently moved up the ladder into higher positions. They keep moving the goal post. There’s always a “reason” out of their hands as to why I can’t get a decent pay raise. I’ll have my project management degree in a few months and was told there will be no raise for me earning a degree. They tell me I’m doing great but never pay me like I’m doing great.

2.0

Feb 12, 2024

Challenging Year at Cigna: Navigating Chaos and Indifference in Digital Projects

Senior react native developer

Recommend

CEO approval

Business Outlook

Pros

Worked remote, people are mostly nice.

Cons

I spent a year at Cigna on the digital platform team, contributing to both React Native and React web projects. The environment was very chaotic, with low-quality code and a lack of skill among many developers. There seemed to be a general indifference to these issues. No real PR reviews.

1.0

Feb 4, 2024

Constantly moving the goal posts

Nurse case manager lead analyst

Recommend

CEO approval

Business Outlook

Pros

Good pay and bonus if you qualify.

Cons

Typical corporate attitude. They are great at gaslighting you, changing your job role, and changing your hours. I have worked here for 7 years and each year they have gotten worse and taken more away from employees all while demanding perfection.

Viewing 364 - 366 of 6,801 Reviews

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Jobs at The Cigna Group

Enterprise Account Executive (US)

Austin, TX

View job

Director of Performance Consulting, Operations Enablement - Remote

Provider Contracting Advisor - Cigna Healthcare - Wisconsin

Wisconsin

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Customer Engagement Strategist

Strategy & Analytics Advisor, C&CE - Evernorth - Remote

The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Cigna billing analyst

Challenging Year at Cigna: Navigating Chaos and Indifference in Digital Projects

Constantly moving the goal posts

Top companies for "Compensation and Benefits" near you

Jobs at The Cigna Group