Is The Cigna Group a good company to work for?

The Cigna Group has an overall rating of 3.5 out of 5, based on over 7,533 reviews left anonymously by employees. This rating has been stable over the past 12 months. 64% of employees would recommend working at The Cigna Group to a friend and 55% have a positive outlook for the business. The best reviews about The Cigna Group have been left by employees working as TECDP Senior Analyst , Actuarial Intern and Actuarial Analyst .

Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (50) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 572 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 453 reviews)); "Work from home was flexible and convenient." ((in 386 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 385 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 313 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 327 reviews)); "No training and coaching." ((in 143 reviews)); "bad managers are not removed" ((in 131 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 100 reviews)); "Lack of communication Annual layoffs No real advice on how to improve" ((in 64 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Bloomfield , Philadelphia , Nashville , Saint Louis , Hartford , Phoenix , Pittsburgh , Plano , Houston , Denver , Chattanooga , Eden Prairie , New York , Orlando , Chicago , Dallas , Atlanta , Austin , Scranton , Bourbonnais , Baltimore , Charlotte , Tampa , Denison , Memphis , Wilmington , Visalia , Minneapolis , Indianapolis , Bloomington

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,798 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,798 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

7K reviews

2.0

Mar 20, 2025

Wonderful people, horrible system

Outreach educator

Recommend

CEO approval

Business Outlook

Pros

Great trainers, great management, affordable insurance, remote work

Cons

Horrific computer systems, zero time to handle the cases properly, thrown into calls too quickly, way too many applications needed

The Cigna Group Response

1y

Thank you for sharing your experience with us. We are committed to continuous improvement and your feedback will be shared with a member of our team.

2.0

Mar 20, 2025

Would not recommend

Sr global procurement manager

Recommend

CEO approval

Business Outlook

Pros

Salary PTO Work from home opportunities

Cons

Corporate politics Rude counterparts Low work life balance

The Cigna Group Response

1y

Thank you for your insight into working at The Cigna Group. We need feedback to learn about how we can improve.

2.0

Mar 20, 2025

Not what it once was

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Underpaid but fairly consistent work -Get to work on unique challenges that impact a lot of people

Cons

-Layoffs are a frequent concern -Leadership seems to shake up constantly

The Cigna Group Response

1y

Thank you for sharing your experience with us. We're always looking for feedback, and we appreciate your input.

Viewing 457 - 459 of 6,798 Reviews

Top companies for "Compensation and Benefits" near you

Kaiser Permanente

4.2★Compensation & Benefits

Humana

3.7★Compensation & Benefits

Elevance Health

3.6★Compensation & Benefits

Northside Hospital

4.0★Compensation & Benefits

Jobs at The Cigna Group

Product Strategy Director - Provider Claims - Evernorth - Remote

Employee Experience Design Lead - Hybrid

Data Measurement & Reporting Advisor - Evernorth Health Services - Hybrid

Client Account Support Advisor - Express Scripts - Remote

Pharmacy Technician Associate Representative - Accredo Specialty Pharmacy - Whitestown, IN

The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Wonderful people, horrible system

Would not recommend

Not what it once was

Top companies for "Compensation and Benefits" near you

Jobs at The Cigna Group