Is The Cigna Group a good company to work for?

The Cigna Group has an overall rating of 3.5 out of 5, based on over 7,543 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 64% of employees would recommend working at The Cigna Group to a friend and 54% have a positive outlook for the business. The best reviews about The Cigna Group have been left by employees working as TECDP Senior Analyst , Actuarial Intern and Actuarial Analyst .

Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (353) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (50) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 572 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 463 reviews)); "They have work from home and flexible work hours." ((in 389 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 381 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 317 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 325 reviews)); "No training and coaching." ((in 142 reviews)); "bad managers are not removed" ((in 142 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 96 reviews)); "Lack of communication Annual layoffs No real advice on how to improve" ((in 61 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Bloomfield , Philadelphia , Nashville , Saint Louis , Hartford , Phoenix , Pittsburgh , Plano , Houston , Denver , Chattanooga , Eden Prairie , New York , Orlando , Chicago , Dallas , Atlanta , Austin , Scranton , Bourbonnais , Baltimore , Charlotte , Tampa , Denison , Memphis , Wilmington , Visalia , Minneapolis , Indianapolis , Bloomington

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,808 total reviews)

David Cordani

66% approve of CEO

54% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,808 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

1.0

Mar 24, 2015

Strong disconnect between written policies and whats actually being practiced.

Senior financial analyst

Recommend

CEO approval

Business Outlook

Pros

There are no Pros. Cigna provides no career development and deter employees that strive to build their career.

Cons

Completely mislead in interview with ability to work from home and even worse bonus structure. Offer letter stated bonus eligible but manager said I did not qualify because I was too new. Questioned Performance Review process to Director, HR, and manager none of them could explain how bonuses are decided and what the criteria was. My review and other team members were copy and pasted into the comment section just with Names changed. Director supported manager and stated this is a standard practice.

1.0

Mar 12, 2015

Last Resort

Claims processor

Recommend

CEO approval

Business Outlook

Pros

You can work any hours between 6am-7pm as long as you did 8 hours

Cons

Everything, micromanagement and lack of training.

2.0

Mar 10, 2015

Frustrated by culture, stymied by management!

Finance manager

Recommend

CEO approval

Business Outlook

Pros

David Cordani has a vision, which he can articulate, like no other CEO. He is inspiring to listen to, whether it be in quarterly town hall meetings or regular videos that he distributes to the business. He empowers the employees to be and make change. However…(see cons)...

Cons

Below David, for several layers of management, it was not about the overall journey…it is about protecting their own space, their own salary/perks, and their own job. Many of the middle and senior managers in the organization do not have the knowledge or experience to lead the rest of the organization on the journey that has been laid out. That leaves lower management, supervisors, and individual contributors spinning in circles, spending time doing meaningless work, waiting endlessly for resources, manpower, or IT projects that usually don't arrive. However, at the end of the year, mediocre performance against lax objectives gives management an opportunity to tell everyone how great a year it was, while shafting the worker-bes.

Viewing 499 - 501 of 6,808 Reviews

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