The Cigna Group reviews

-Excessive micromanagement to the point of undermining professional judgment -Constantly shifting goals and policies, often without clear communication -Inaccurate performance metrics and often unrealistic expectations -Frequent team reorganizations leading to instability and poor continuity in leadership -Toxic work environment fueled by constant rumors of layoffs and punitive consequences -Assessments overloaded with unnecessary questions resulting in frustrated customers and obstructing real medical support -Case managers often mistaken for insurance representatives and subjected to verbal abuse -Salaried position with unspoken expectation to work unpaid overtime to keep up with the workload -Minimal real regard for work-life balance -Final assigned manager was the worst I’ve worked under: frequently missed or rescheduled meetings, lacked knowledge to answer basic questions, and provided no real support which was seemingly to blame for the high turnover on the team

Job security not guaranteed for full-time employees