Is The Cigna Group a good company to work for?

The Cigna Group has an overall rating of 3.5 out of 5, based on over 7,519 reviews left anonymously by employees. This rating has been stable over the past 12 months. 64% of employees would recommend working at The Cigna Group to a friend and 56% have a positive outlook for the business. The best reviews about The Cigna Group have been left by employees working as TECDP Senior Analyst , Actuarial Intern and Actuarial Analyst .

Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (351) , Software Engineer (80) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Project Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (56) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 570 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 461 reviews)); "Work from home was flexible and convenient." ((in 391 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 390 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 312 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 314 reviews)); "No training and coaching." ((in 148 reviews)); "bad managers are not removed" ((in 140 reviews)); "Poor management and leadership." ((in 94 reviews)); "Lack of communication Annual layoffs No real advice on how to improve" ((in 65 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What The Cigna Group locations have received the highest employee ratings?

Jacksonville , San Antonio , Morristown , Tampa , Knoxville , Sunrise , San Diego , Tucson , Cincinnati , Franklin Lakes

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,784 total reviews)

David Cordani

67% approve of CEO

56% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

Jul 21, 2023

Generic Corporate Job, Nothing Special.

Financial operations manager

Recommend

CEO approval

Business Outlook

Pros

I enjoy the people that I work with and the work-life balance has been very good the past few years. This may change coming up with return to office. Salary and benefits are just okay, in line with most large corporate positions.

Cons

Compensation compression is killing the internal employees who have been with the company long-term as wages are way behind inflation, especially in the last few years. "Return to Work" (back in the office) has really hurt morale, especially for teams like mine that are spaced across different locations. Employees are upset that they will have to spend time and money to go into the office to basically log in to WebEx and have virtual meetings. High performers are looking to leave as this is seen as a pay cut.

1.0

Jun 24, 2023

Real Estate Matters More Than Employees

Software engineer

Recommend

CEO approval

Business Outlook

Pros

I get to work with up to date tech in a healthy and very capable team. My manager is fantastic, as is my team lead.

Cons

I was hired as a fully remote employee. I'm now being assigned to an office, despite living more than three hours away from the nearest one. The company has said they will not provide cost of living adjustments to any employees that have to relocate, and that relocation expenses would be scrutinized on a case by case basis. I live in a low cost of living area. This was used against me during salary negotiations. I'm now being told I'll need to move somewhere more expensive and without additional compensation. This company just does not care. However, if you are a person reading this, you do care about your own well being. Cigna does not, and you should keep this in mind before accepting an offer here.

1.0

Nov 28, 2014

DISCRIMINATION

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The discrimination was so terrible. I can't think of any pros.

Cons

THIS COMPANY ENGAGED IN DISCRIMINATION AGAINST ME FOR HAVING A CHRONIC HEALTH CONDITION. They engaged in discrimination against me and retaliation for reporting the discrimination. They failed to do anything about it except to force me out of the company. The people who engaged in the DISCRIMINATION are still employed with this company.

Viewing 25 - 27 of 6,784 Reviews

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Jobs at The Cigna Group

Enrollment/Billing Representative

Enrollment/Billing Representative

Customer Service Representative - Accredo - Remote

Arizona

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RN- MD Live Urgent Care-Remote

Customer Service Representative - Accredo - Remote

Pennsylvania

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