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The Coca-Cola Company

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The Coca-Cola Company reviews

4.1

82% would recommend to a friend

(7,433 total reviews)
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James Quincey

88% approve of CEO

75% positive business outlook

The Coca-Cola Company has an employee rating of 4.1 out of 5 stars, based on 7,433 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The The Coca-Cola Company employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Sep 22, 2017

The Titanic is Sinking

Recommend
CEO approval
Business Outlook

Pros

+ Nice HQ, mostly free drinks (soda, dasani water), free parking. + Good pay for not accomplishing anything

Cons

There’s an old saying that you can’t polish a turd, yet Coca-Cola has proven that you can mix one with water & sugar, put it in a shiny red can, spend millions in marketing and earn a handy profit. This model has served Coca-Cola well for decades but the world has wised up on how unhealthy their beverages are. The business continues to struggle, and rightfully so. Mind you, they diversified but have failed to make a sizable dent in other beverages categories, nearly all of which are unprofitable and of poor quality vs. competition. You see, Coca-Cola isn’t good at making quality products, they’re really good at marketing poor ones and best when they’re loaded with calories. Their only success has been a couple acquisitions that they didn’t destroy inside a couple years and raising their product’s price. Their latest strategy is to sell smaller sizes for more money. For any business, it’s never a healthy indicator to have consumers desire less of your product. Such a strategy will catch up soon and the ship will list drastically and turn downward. Work life is good with a nice HQ and good benefits; it’s one of the few companies that still offers a pension. You’ll like it if you can get over the destructive societal impacts you would be complicit to such as direct contributing to the annual deaths of thousands from diabetes, heart disease, and other obesity related illnesses. Couple that with hundreds of millions of bottles and cans in landfills, incredible & unchecked carbon emissions from freight, working here really requires a dismissive quality to your impact on the world. Now, they’ll try to convince you everything is ok by brainwashing you through “Ambassador” training. There you’ll learn all of the “alternative facts” that they have funded through for-profit scientists and physicians willing to forego their integrity for dollars. Then when local governments wise up and look to legislate taxes to assuage consumers to healthier alternatives they pour tons of marketing dollars with their ‘alternative facts” to defeat it at the ballot. Then they’ll talk about all the good they do in the community from employing thousands, to assisting in disaster relief. Admirable, yes, but that’s also from the playbook of every drug cartel since Pablo Escobar. Philanthropy despite how beneficial, should not excuse one's ongoing sins. This is especially true given how sizable their debt is to society. Given all of that, the best people of Coca-Cola have left or are planning to leave. What’s left is a completely inept management team that has no idea what to do but to fund more marketing spend. This phenomenon has led to the departure of what I consider some of the greatest minds to ever grace North Avenue. This includes our best senior executives to the most promising millennials who all fought to make the right changes but couldn’t overcome a bloated organization’s dithering. That said, if you don’t want to accomplish anything and can endure the awful leadership and HR uselessness this is the place for you. You’ll accomplish little besides powerpoint or an internal presentation as the bureaucratic layers of the system and ‘who owns what conflict’ will destroy anything promising through risk averse debate. I’m planning on leaving early next year to collect my bonus and move on to another company that I’ve already laid the groundwork for. I’ve worked terribly hard this year but thinking back I don’t think I accomplished anything. Just lots of powerpoint and presenting… sigh.

1.0
Aug 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Coca Cola is an iconic brand that outsells the competition by nearly every metric. Additionally, Coca Cola distributes other great brands such as Powerade, Body Armor, Monster Energy, etc. Benefits are very good and you get 3 weeks vacation first year.

Cons

Lots to list here.... Training- My onboarding process was terrible. 1 day of orientation. 1 day with a merchandiser. 1 day on a delivery truck. Then 2 weeks with a relief account manager (they cover routes when someone is sick or on vacation). There was no real plan or training schedule. Was just like “watch these people and pick up what you can”. Didn’t even know where I was going or what I was doing one day to the next. Plus I didn’t receive my own equipment until week 4, and then it didn’t work right and I didn’t have access to several programs I needed. Very difficult to do a new job under these circumstances. Other new hires are experiencing the same thing right now. You are not set up for success. Expectations- Was hired for Account Manager position on large store team. Was not told in the interview that my position was being eliminated in 4 months when they went to the new RTM model. Kind of a shocker to find out the position you just started is being eliminated. They should have been up front about this during the interview process. Also, I am expected to visit 24 accounts per day on average. I’m lucky to make it to 8-9. Everyone else is in the same boat. Yet at our sales meetings we are slammed for not getting everything done. But when we try to speak up and explain the workload is too much we are labeled complainers or excuse makers. Leadership- Fear based management style. Little to no positive reinforcement or recognition for hard work. Just consistently told we are not doing good enough yet we aren’t given the resources to do our job properly. Additionally, when we reach out for help, guidance or assistance it’s either forgotten about and there’s no response or follow up, or we are directed to someone else (because they are passing the buck), or we are belittled for not knowing what to do or how to handle a situation. Pay- I can only speak to the Sales Account Manager role. Pay is lower than other similar jobs in similar industries. About $45k base plus up to $9k bonus. However, most people only get about 50% of their bonus potential or less. Have year to meet anyone that’s got above 75% of their bonus. I have only been here 1 year but according to others raises are rare and if they do happen is very little. Like 1%. Kind of crazy considering my territory does over $10 Mil in sales annually but I’m making less than $50k? RTM- For those that don’t know, Route To Market is their new operating model implemented in March of 2019 (look at the review trend on here. Drops off a cliff in March of this year). Calling it a train wreck or dumpster fire would be a insult to train wrecks and dumpster fires everywhere. But seriously, it’s terrible. We are laughed at in the industry. Our competitors are taking share and capitalizing on the opportunities we leave behind. Long story short, they let go of a lot of salaried sales positions and hired hourly workers to fill in the gaps. The salaried sales people that were lucky enough to interview to keep their job (like myself) now have more responsibilities, more work, higher expectations, but no extra pay. The hourly workers are doing their best but they were thrust into a situation they were not properly trained and prepared for. Yet upper management refuses to acknowledge the system is failing. We are losing accounts and turnover is very high. Not a positive outlook going forward.

4.0
Oct 10, 2018

In the bubble

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun atmosphere. Opportunity to travel. Great benefits. Many perks. Work from home. Summer hours. Flexible hours

Cons

Often reorganizations. Superficial and fake people around you. Discriminations in terms of age, appearance, connections. If you don't have support from someone really important, you won't go far no matter how good a job you do.

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