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The Computer Hut

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The Computer Hut reviews

4.0

76% would recommend to a friend

(8 total reviews)
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Chris Bates

84% approve of CEO

81% positive business outlook

Reviews by job title

8 reviews

Reviews about "Compensation"

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5.0
Jan 25, 2018

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Amazing Benefits - Insurance policies are excellent and 100% paid for by the company. 401K contribution is matched up to 3%. Fun and exciting quarterly outings/events sponsored by the company. Free breakfast on the 5th Friday of months that have 5 Fridays. New management has taken over and they are working hard to improve the things that are outdated. Very laid back atmosphere - no micromanaging here! If you have an issue, you are encouraged to speak with your manager about it to come up with a solution that works for everyone. Personally, I have worked at FAR worse places with managers that micro-managed every little thing that I did and watched me like a hawk to ensure that I didn't make mistakes. That is most definitely NOT the case here. I am trained for a task and left alone to do my job. When I make mistakes, I am shown how to prevent it from happening. I have never been scolded or made to feel 2 inches tall. I am encouraged, my hard work is recognized and I am never asked to work ungodly hours. When I was snowed in a few weeks ago, I was told not to put myself in an uncomfortable position by driving to work. This really showed me that my safety was more important than my job being done for a day or two. I feel like I am trusted with my responsibilities, I am given confidence in job security and most importantly, I know that what I do here is valued. I am very happy here and I can certainly say that I will be here for many years to come. I look forward to coming to work each day and working with the other amazing people that are employed here. You are going to have problems and BS no matter where you go for employment. But here, the BS is definitely minimal. The good absolutely outweighs the bad. It's a great place to be employed.

Cons

Paid time off MUST be used when missing more than two hours of work. - (this is not optional) Policies and Employee Handbook need a complete overhaul. Some employees are allowed to do things that are against policy, while others aren't.

4.0
Sep 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Top of the line health insurance. Fair market pay. Nice small office environment. Professional co-workers who coordinate teamwork. Great place for technicians to develop hands-on experience with all types of technology. Quarterly company sponsored outings. Free coffee. Regular staff meetings with transparency for company financial status. A clear vision for company growth. A well defined core values statement to serve as a guideline to employees.

Cons

Work schedule could allow for more flexibility or work-from-home opportunities. Lack of flex time policy. Projects are sometimes hectic; though this can be due to circumstance. Documentation in the past was not always the best which leads to challenges for present issues. This is something the company is working hard to remediate now.

1.0
Feb 21, 2017

Until morale improves, the beatings will continue.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some good people who've worked at Computer Hut, but they never stick around because they all eventually get fired or quit.

Cons

There's so much to say about Computer Hut that I don't know where to begin, although a lot of it had been touched on in previous reviews. I'll try not to tread any tired ground here. First and foremost, the company is owned and run by a man whom I can only describe as a bully. Although he tries to come off as friendly and charismatic, in reality he rules though a culture of fear and intimidation. You'll hear a lot of talk about "accountability" at TCH, and there's certainly nothing wrong with accountability in IT. However, at TCH, "accountability" actually means "fear of getting fired or disciplined." TCH fires people the way other companies might issue verbal warnings, or even just instructional training. And having seen numerous people receive punitive action in my time there, I can say that almost all of the crimes were nowhere near deserving of their punishments, which were often times downright nonsensical. I saw an employee get written up for failing to fulfill his job description; however, that job description was written in a meeting 15 minutes before said discipline. I saw someone fired for a legitimate mistake that anyone could have made, but someone had to go under the bus. As for myself, I was once written up for things that never even happened. When challenged on this, management told me that it was the "perception" that those things had happened, regardless of the facts. Let that sink in for a bit. Facts are irrelevant at TCH. 2+2=5. On top of the extremely hostile work environment, you'll be expected to work 50+ hours per week for pay that's far lower than market average in Little Rock. Feeling burned out? That's too bad, because your PTO accrues so slowly that you'll never be able to take time off, especially since PTO doubles as your sick leave too. Additionally, although there is an on-call rotation for nights and weekends, you'll still be expected to answer your company-issued cellphone should it ring at any time of the day or night. Failure to do so will result in, guess what? Disciplinary action! Sensing a pattern? There's all manner of other tomfoolery that I could get into, but hopefully you're starting to get the picture. TCH's modus operandi is to hire people, work them like slaves until they burn out, then use fear to keep them working until they finally get fired or get fed up and leave. If you don't believe me, do this: if you go in for an interview, pay attention to the expressions on the employees' faces -everyone there is unhappy to be working there. If you're lucky you might spot someone crying; that would be the person who got the most recent butt-chewing. Do you really want to work at a place like that? There are plenty of things to be fed up with on the business and technical side of the company too, but they really pale in comparison to the way this company treats its people. Please don't make the same mistake I and the other reviewers did. You'll regret it, I promise.

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