Does The Escape Game pay their employees well?

According to anonymously submitted Glassdoor reviews, The Escape Game employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at The Escape Game . This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at The Escape Game ?

44% of The Escape Game employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Escape Game 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at The Escape Game ?

Game Guide (109) , Team Leader (42) , Guest Experience Specialist (20) , TL/GES/Trainer/Game Guide (14) , Assistant Manager (7) , Team Lead (7) , Game Master (6) , General Manager (4) , Manager (4) , Assistant Manager In Training (2) , Associate (2) , Customer Service (2) , Escape Room Game Master (2) , Guest Experience Coordinator (2) , Guide (2)

What are the pros of working at The Escape Game according to real employee reviews?

"It pretty fun and coworkers are great" ((in 32 reviews)); "The people are great!" ((in 27 reviews)); "2. Great culture" ((in 14 reviews)); "Great benefits!" ((in 6 reviews)); "Growth opportunities if you are willing to suck up to the managers in charge of the schedule." ((in 4 reviews))

What are the cons of working at The Escape Game according to real employee reviews?

"Low pay and will not recognize the teammates effort." ((in 38 reviews)); "Less hours as a result." ((in 13 reviews)); "Certain team members close to management gets passes on courtesy blocking games, offering high discounts, and bending rules that other team members of the same level would get in trouble for." ((in 11 reviews)); "Hourly managers have their pay actively cut in such a way as to make sure their overtime rate keeps them in poverty." ((in 9 reviews)); "No work life balance." ((in 8 reviews))

What are employees saying about The Escape Game layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Escape Game layoffs and their outlook for job security at The Escape Game in 2026.

What are the top reviewed The Escape Game locations?

Nashville , Orlando , Austin , Chicago , San Francisco , Atlanta , Houston , Cincinnati , New Orleans , Las Vegas , Jacksonville , Minneapolis , Pigeon Forge , New York , Dallas , King of Prussia , Brooklyn , Washington , Concord , The Colony , Honolulu , Los Angeles , Orange , Lone Tree , Berry Hill , East Rutherford , Kansas City , San Antonio , Brentwood , Columbus

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The Escape Game

The Escape Game reviews

3.0

44% would recommend to a friend

(313 total reviews)

Mark Flint

48% approve of CEO

40% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.0

Work/Life balance

3.0

Career opportunities

2.9

Culture & values

2.5

Senior management

2.3

Compensation and benefits

The Escape Game has an employee rating of 3.0 out of 5 stars, based on 313 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Escape Game employee rating is 22% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

313 reviews

5.0

Dec 29, 2024

A delightful workplace

Team leader

Recommend

CEO approval

Business Outlook

Pros

I’ve been working here for almost two years now and the pros by far out weigh the cons. Growth is a big thing here and while a lot of it is growth encouraged within the company, my managers and fellow team members really support me. It’s cool to work somewhere that really stands behind their mission, vision, and values

Cons

There’s a bit of slightly cringe corporate lingo when it comes to training but most of it is during orientation and doesn’t go much further than that.

5.0

Nov 27, 2024

A Great Place to Start

Team lead

Recommend

CEO approval

Business Outlook

Pros

Requires minimal experience, only a desire to learn and to put your best face forward.

Cons

Low pay, even for management; strange company culture.

2.0

Nov 12, 2024

Absolutely horrible management

Game guide

Recommend

CEO approval

Business Outlook

Pros

Coworkers can be one of the best people youve ever met!

Cons

Management here is insanely bad. Most managers are out of touch and cannot be trusted. They also all have different rules and standards, so as an employee you have no Idea what you should be doing. Dress code is followed pretty loosley， which normally wouldnt bother me. But some people are told different things aka some people can wear stuff out of dress code and others cant. Not to mention some stuff is claimed to be ‘not in dress code’ by managers but when you read the ACTUAL dress code they are straight up lying. Most of the time as well, you will be on shift and understaffed. There are some pros about working here, mainly your coworkers but… Not worth it. Will also make you work almost every weekend…

Viewing 121 - 123 of 313 Reviews

Jobs at The Escape Game

Game Guide (Forum Shops)

Game Show Host Area 15 (Las Vegas)