Does The Escape Game pay their employees well?

According to anonymously submitted Glassdoor reviews, The Escape Game employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at The Escape Game . This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at The Escape Game ?

44% of The Escape Game employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Escape Game 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at The Escape Game ?

Game Guide (110) , Team Leader (42) , Guest Experience Specialist (20) , TL/GES/Trainer/Game Guide (14) , Assistant Manager (7) , Team Lead (7) , Game Master (6) , General Manager (4) , Manager (4) , Assistant Manager In Training (2) , Associate (2) , Customer Service (2) , Escape Room Game Master (2) , Guest Experience Coordinator (2) , Guide (2)

What are the pros of working at The Escape Game according to real employee reviews?

"It pretty fun and coworkers are great" ((in 32 reviews)); "The people are great!" ((in 28 reviews)); "2. Great culture" ((in 14 reviews)); "Fun Work Environment" ((in 11 reviews)); "+The benefits are decent" ((in 5 reviews))

What are the cons of working at The Escape Game according to real employee reviews?

"Low pay and will not recognize the teammates effort." ((in 40 reviews)); "Bad management" ((in 28 reviews)); "Less hours as a result." ((in 14 reviews)); "Hourly managers have their pay actively cut in such a way as to make sure their overtime rate keeps them in poverty." ((in 11 reviews)); "Overly sensitive to the lowest performing worker, we will coddle team members and elect to babysit and tell them what to do every step of the way." ((in 11 reviews))

What are employees saying about The Escape Game layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Escape Game layoffs and their outlook for job security at The Escape Game in 2026.

What are the top reviewed The Escape Game locations?

Nashville , Orlando , Austin , Chicago , San Francisco , Atlanta , Houston , Cincinnati , New Orleans , Las Vegas , Jacksonville , Minneapolis , Pigeon Forge , New York , Dallas , King of Prussia , Brooklyn , Washington , Concord , The Colony , Honolulu , Los Angeles , Orange , Lone Tree , Berry Hill , East Rutherford , Kansas City , San Antonio , Brentwood , Columbus

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The Escape Game

The Escape Game reviews

3.0

44% would recommend to a friend

(314 total reviews)

Mark Flint

48% approve of CEO

40% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.0

Work/Life balance

3.0

Career opportunities

2.9

Culture & values

2.5

Senior management

2.3

Compensation and benefits

The Escape Game has an employee rating of 3.0 out of 5 stars, based on 314 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Escape Game employee rating is 22% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

314 reviews

3.0

Nov 9, 2024

It was amazing until i wasn’t

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Flexible schedule - Fun Work Environment - Great co-worker's - Great insurance plan - Growth is heavily encouraging so you are not stuck in certain positions (also fit into cons) - Will help pay for relocation if you plan to manage new or established stores - Promotes Positive reinforcement - PTO/Vacation time is always honored if placed before 2 week deadline

Cons

- Work/Life balance is tough to manage as you are asked to always be ready even on your dedicated off days - Hours are pretty scarce during "pre-season" if you are not management - Pay is not livable in many cities - Have favorites - Cult-like - You will eventually hit a growth barrier if you are not in a popular location - Guests clearly take advantage of company policies, but we are not allowed to call them out - Ideas/suggestions that we felt would better the store were never really looked into, or just outright shut down.

2.0

Oct 30, 2024

Just Meh

Tl/ges/trainer/game guide

Recommend

CEO approval

Business Outlook

Pros

Flexible Schedule Little responsibilities Fun work environment at times Benefits for full time employees

Cons

Hours are scarce Pay is awful Only raises for promotion, regardless of performance Cult like culture Bible thumpers Clique of operations management that prevents you from growing beyond a certain point Promotions given to those that are incompetent/ have not earned it Slow seasons are boring with nothing to do

4.0

Oct 12, 2024

It was alright

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Fun job, good leaders, easy job

Cons

no work life balance, not enough pay for the amount of work to do, don't feel like they listen to the voices of individuals enough

Viewing 124 - 126 of 314 Reviews

Jobs at The Escape Game

Game Guide (Forum Shops)

Game Show Host Area 15 (Las Vegas)