Does The Escape Game pay their employees well?

According to anonymously submitted Glassdoor reviews, The Escape Game employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at The Escape Game . This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at The Escape Game ?

44% of The Escape Game employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Escape Game 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at The Escape Game ?

Game Guide (109) , Team Leader (42) , Guest Experience Specialist (19) , TL/GES/Trainer/Game Guide (14) , Assistant Manager (7) , Team Lead (7) , Game Master (6) , General Manager (4) , Manager (4) , Assistant Manager In Training (2) , Associate (2) , Customer Service (2) , Escape Room Game Master (2) , Guest Experience Coordinator (2) , Guide (2)

What are the pros of working at The Escape Game according to real employee reviews?

"It pretty fun and coworkers are great" ((in 31 reviews)); "The people are great!" ((in 27 reviews)); "2. Great culture" ((in 17 reviews)); "Fun Work Environment" ((in 12 reviews)); "+The benefits are decent" ((in 8 reviews))

What are the cons of working at The Escape Game according to real employee reviews?

"Low pay and will not recognize the teammates effort." ((in 38 reviews)); "Long hours depending on your role." ((in 15 reviews)); "Certain team members close to management gets passes on courtesy blocking games, offering high discounts, and bending rules that other team members of the same level would get in trouble for." ((in 11 reviews)); "Hourly managers have their pay actively cut in such a way as to make sure their overtime rate keeps them in poverty." ((in 9 reviews)); "No work life balance." ((in 8 reviews))

What are employees saying about The Escape Game layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Escape Game layoffs and their outlook for job security at The Escape Game in 2026.

What are the top reviewed The Escape Game locations?

Nashville , Orlando , Austin , Chicago , San Francisco , Atlanta , Houston , Cincinnati , New Orleans , Las Vegas , Jacksonville , Minneapolis , Pigeon Forge , New York , Dallas , King of Prussia , Brooklyn , Washington , Concord , The Colony , Honolulu , Los Angeles , Orange , Lone Tree , Berry Hill , East Rutherford , Kansas City , San Antonio , Brentwood , Columbus

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The Escape Game

The Escape Game reviews

3.0

44% would recommend to a friend

(312 total reviews)

Mark Flint

48% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (312 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Escape Game has an employee rating of 3.0 out of 5 stars, based on 312 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Escape Game employee rating is 22% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

312 reviews

2.0

May 26, 2023

Your Life Doesn't Matter

Game guide

Recommend

CEO approval

Business Outlook

Pros

fun coworkers, low-stress, team hangs,

Cons

hard to call out and find coverage, will expect you to work even if your mom is in the hospital or experiencing a loss,

5.0

May 23, 2023

10/10

Game guide

Recommend

CEO approval

Business Outlook

Pros

Flexible Great standards Friendly workplace environment Great Management

Cons

Slow season means cut in hours but other than that this place is fantastic.

2.0

May 16, 2023

Disappointing

Tl/ges/trainer/game guide

Recommend

CEO approval

Business Outlook

Pros

-Flexible Hours -Clear Growth Paths -Great Resume Builder

Cons

-Cliques -Favoritism -Rude supervisors -Low pay -Lack of benefits -Passive Aggressive Environment

Viewing 175 - 177 of 312 Reviews

Jobs at The Escape Game

Team Leader in Training, Del Amo

Guest Experience Specialist in Training, Del Amo

Team Leader in Training, Westfield Galleria

Team Leader in Training