Does The Escape Game pay their employees well?

According to anonymously submitted Glassdoor reviews, The Escape Game employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at The Escape Game . This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at The Escape Game ?

44% of The Escape Game employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Escape Game 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at The Escape Game ?

Game Guide (109) , Team Leader (42) , Guest Experience Specialist (19) , TL/GES/Trainer/Game Guide (14) , Assistant Manager (7) , Team Lead (7) , Game Master (6) , General Manager (4) , Manager (4) , Assistant Manager In Training (2) , Associate (2) , Customer Service (2) , Escape Room Game Master (2) , Guest Experience Coordinator (2) , Guide (2)

What are the pros of working at The Escape Game according to real employee reviews?

"It pretty fun and coworkers are great" ((in 31 reviews)); "The people are great!" ((in 27 reviews)); "2. Great culture" ((in 17 reviews)); "Fun Work Environment" ((in 12 reviews)); "+The benefits are decent" ((in 8 reviews))

What are the cons of working at The Escape Game according to real employee reviews?

"Low pay and will not recognize the teammates effort." ((in 38 reviews)); "Long hours depending on your role." ((in 15 reviews)); "Certain team members close to management gets passes on courtesy blocking games, offering high discounts, and bending rules that other team members of the same level would get in trouble for." ((in 11 reviews)); "Hourly managers have their pay actively cut in such a way as to make sure their overtime rate keeps them in poverty." ((in 9 reviews)); "No work life balance." ((in 8 reviews))

What are employees saying about The Escape Game layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Escape Game layoffs and their outlook for job security at The Escape Game in 2026.

What are the top reviewed The Escape Game locations?

Nashville , Orlando , Austin , Chicago , San Francisco , Atlanta , Houston , Cincinnati , New Orleans , Las Vegas , Jacksonville , Minneapolis , Pigeon Forge , New York , Dallas , King of Prussia , Brooklyn , Washington , Concord , The Colony , Honolulu , Los Angeles , Orange , Lone Tree , Berry Hill , East Rutherford , Kansas City , San Antonio , Brentwood , Columbus

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The Escape Game

The Escape Game reviews

3.0

44% would recommend to a friend

(312 total reviews)

Mark Flint

48% approve of CEO

40% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.0

Work/Life balance

3.0

Career opportunities

2.9

Culture & values

2.5

Senior management

2.3

Compensation and benefits

The Escape Game has an employee rating of 3.0 out of 5 stars, based on 312 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Escape Game employee rating is 22% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

312 reviews

1.0

Feb 11, 2023

Doesn’t Care About You

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy work, flexible hours, Generally cool coworkers

Cons

Absolutely does not care about anything other than profits and will work you into the ground to make more $$$

5.0

Feb 10, 2023

Great Job

Team leader

Recommend

CEO approval

Business Outlook

Pros

Fun job, great coworkers, nice management.

Cons

Less hours during slow season, you can get overtime one week then 20 hours the next.

3.0

Feb 5, 2023

People Great, but Soul-Sucking Corporate Culture

Game guide

Recommend

CEO approval

Business Outlook

Pros

Could have interesting guests and coworkers, camaraderie between staff was very apparent. Managers worked hard and were engaged with their employees.

Cons

The corporate-speak in manuals and instruction from management was difficult to comprehend sometimes, and there were some odd religious connotations to the expectations for staff (ex: "honoring God" was one of our values to embody at work). Also, the tradition and overbearing emphasis on following all rules all the time got to be too much, especially after the first month of training and running games. There were few protections in place for workers who got harassed by guests, particularly in uncomfortable-but-not-criminal situations.

Viewing 184 - 186 of 312 Reviews

Jobs at The Escape Game

Game Guide (Penn Quarter)

Game Guide (Westfield South Center)