Does The Escape Game pay their employees well?

According to anonymously submitted Glassdoor reviews, The Escape Game employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at The Escape Game . This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at The Escape Game ?

44% of The Escape Game employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Escape Game 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at The Escape Game ?

Game Guide (109) , Team Leader (42) , Guest Experience Specialist (19) , TL/GES/Trainer/Game Guide (14) , Assistant Manager (7) , Team Lead (7) , Game Master (6) , General Manager (4) , Manager (4) , Assistant Manager In Training (2) , Associate (2) , Customer Service (2) , Escape Room Game Master (2) , Guest Experience Coordinator (2) , Guide (2)

What are the pros of working at The Escape Game according to real employee reviews?

"It pretty fun and coworkers are great" ((in 31 reviews)); "The people are great!" ((in 29 reviews)); "Amazing culture, always felt very welcome and at home here." ((in 14 reviews)); "Fun work environment" ((in 12 reviews)); "+The benefits are decent" ((in 8 reviews))

What are the cons of working at The Escape Game according to real employee reviews?

"Low pay and will not recognize the teammates effort." ((in 34 reviews)); "Bad management" ((in 30 reviews)); "Long hours depending on your role." ((in 14 reviews)); "Breaks are often not given due to call outs and being understaffed and management is quick to schedule team members on clopens, and back to back doubles before actually coming into work to help themselves." ((in 11 reviews)); "Hourly managers have their pay actively cut in such a way as to make sure their overtime rate keeps them in poverty." ((in 9 reviews))

What are employees saying about The Escape Game layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Escape Game layoffs and their outlook for job security at The Escape Game in 2026.

What are the top reviewed The Escape Game locations?

Nashville , Orlando , Austin , Chicago , San Francisco , Atlanta , Houston , Cincinnati , New Orleans , Las Vegas , Jacksonville , Minneapolis , Pigeon Forge , New York , Dallas , King of Prussia , Brooklyn , Washington , Concord , The Colony , Honolulu , Los Angeles , Orange , Lone Tree , Berry Hill , East Rutherford , Kansas City , San Antonio , Brentwood , Columbus

The Escape Game reviews

3.0

44% would recommend to a friend

(312 total reviews)

Mark Flint

48% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (312 reviews)

Ratings by demographic groups

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The Escape Game has an employee rating of 3.0 out of 5 stars, based on 312 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Escape Game employee rating is 22% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

312 reviews

5.0

Feb 3, 2023

I enjoy my job

Game guide

Recommend

CEO approval

Business Outlook

Pros

I definitely enjoy my job it’s not all grilling and tough as the other kind of work out there. I like being able to run games and seeing people have fun.

Cons

I feel like I don’t get paid enough for the amount of time that I’m there and the work I put in. I feel like I could grow within my location considering I do know the games, but I feel like they’re purposely not letting that happen.

3.0

Jan 25, 2023

Its a job for fun not a job for funds.

Team leader

Recommend

CEO approval

Business Outlook

Pros

- Make friends (everyone is around 18 - 27 so there is someone everyone can relate to) - Good laughs (easygoing environment) - Easy job (not hard labor just puzzles and challenges to remember!) - Flexible hours (easy to trade, pick up shifts and get days off)

Cons

- Flexible hours (hours are hard to get scheduled so trading or picking up is how you get hours) - long shifts (sometimes you get off around 2 or 3 am if your night shift) - low pay wage (wages do not match the cost of living or responsibilities given.) - structure/stability (management does not follow up with coaching moments so staff tends to get away with doing things with no consequences which can be frustrating.)

2.0

Jan 6, 2023

Good time for a short time

Team leader

Recommend

CEO approval

Business Outlook

Pros

Easy to learn how to run games and can be fun with the right group.

Cons

Inconsistent schedule, cares more able reciting empty values and make sure employees are getting support, upper management only cares about the bottom line.

Viewing 187 - 189 of 312 Reviews

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Game Guide (Penn Quarter)

Game Guide (Westfield South Center)

The Escape Game

The Escape Game reviews

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I enjoy my job

Its a job for fun not a job for funds.

Good time for a short time

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