Does The Escape Game pay their employees well?

According to anonymously submitted Glassdoor reviews, The Escape Game employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at The Escape Game . This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at The Escape Game ?

44% of The Escape Game employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Escape Game 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at The Escape Game ?

Game Guide (109) , Team Leader (42) , Guest Experience Specialist (19) , TL/GES/Trainer/Game Guide (14) , Assistant Manager (7) , Team Lead (7) , Game Master (6) , General Manager (4) , Manager (4) , Assistant Manager In Training (2) , Associate (2) , Customer Service (2) , Escape Room Game Master (2) , Guest Experience Coordinator (2) , Guide (2)

What are the pros of working at The Escape Game according to real employee reviews?

"It pretty fun and coworkers are great" ((in 31 reviews)); "The people are great!" ((in 29 reviews)); "Amazing culture, always felt very welcome and at home here." ((in 14 reviews)); "Fun work environment" ((in 12 reviews)); "+The benefits are decent" ((in 8 reviews))

What are the cons of working at The Escape Game according to real employee reviews?

"Low pay and will not recognize the teammates effort." ((in 34 reviews)); "Bad management" ((in 30 reviews)); "Long hours depending on your role." ((in 14 reviews)); "Breaks are often not given due to call outs and being understaffed and management is quick to schedule team members on clopens, and back to back doubles before actually coming into work to help themselves." ((in 11 reviews)); "Hourly managers have their pay actively cut in such a way as to make sure their overtime rate keeps them in poverty." ((in 9 reviews))

What are employees saying about The Escape Game layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Escape Game layoffs and their outlook for job security at The Escape Game in 2026.

What are the top reviewed The Escape Game locations?

Nashville , Orlando , Austin , Chicago , San Francisco , Atlanta , Houston , Cincinnati , New Orleans , Las Vegas , Jacksonville , Minneapolis , Pigeon Forge , New York , Dallas , King of Prussia , Brooklyn , Washington , Concord , The Colony , Honolulu , Los Angeles , Orange , Lone Tree , Berry Hill , East Rutherford , Kansas City , San Antonio , Brentwood , Columbus

The Escape Game reviews

3.0

44% would recommend to a friend

(312 total reviews)

Mark Flint

48% approve of CEO

40% positive business outlook

Ratings by demographic groups

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The Escape Game has an employee rating of 3.0 out of 5 stars, based on 312 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Escape Game employee rating is 22% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

312 reviews

4.0

Jan 4, 2023

My 1 year review at TEG

Team leader

Recommend

CEO approval

Business Outlook

Pros

Fun environment Easy kick back relaxed Work + life balance

Cons

Drama Employee Ran (management allowed employees decide if the other employees could grow or not.) Pay

3.0

Dec 20, 2022

it's alright

Game guide

Recommend

CEO approval

Business Outlook

Pros

fun and relaxing and cool

Cons

sometimes it isn't I just wanna read other reviews

2.0

Nov 28, 2022

Well intentioned but exploitative and riddled with toxic positivity

General manager

Recommend

CEO approval

Business Outlook

Pros

The good things about this company are very very good. There are some really amazing people in leadership who I believe are working to make the company better. Great hospitality training, lots of opportunities for career growth if you're willing to commit and pour your entire soul into the job. Wonderful leadership development resources Good games, generous employee discounts, many intentional acts of kindness for the team from leadership Game guiding and Team Leading are genuinely fun jobs, tons of generally kind guests and a lot of authentic moments of care There is a lot of heart in this company.

Cons

Unreasonable workload, not nearly enough compensation for the work expected. Salaried team members are exploited. Horrendous work/life balance for management-- inconsistent leadership and unreasonable expectations. Exploitatively poor pay for anyone under the GM position. AMs and AMits are especially grossly underpaid. A lot of effort goes into cutting staffing costs and hours, making it an inconsistent income for hourly employees. The company takes itself very seriously, which is good but also leads to toxic positivity and exploitative working conditions. Culturally, it's clear that this TEG is run with a strong Christian influence.

Viewing 190 - 192 of 312 Reviews

Jobs at The Escape Game

Game Guide (Penn Quarter)

Game Guide (Westfield South Center)

The Escape Game

The Escape Game reviews

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My 1 year review at TEG

it's alright

Well intentioned but exploitative and riddled with toxic positivity

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