The Escape Game reviews

3.0

44% would recommend to a friend

(312 total reviews)

Mark Flint

48% approve of CEO

40% positive business outlook

The Escape Game has an employee rating of 3.0 out of 5 stars, based on 312 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Escape Game employee rating is 22% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

312 reviews
2.0
Aug 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Learned some valuable people skills, but not by the company itself; more-so by a few select talented & caring people they *happened* to employ.

Cons

If you can memorize their Bible called the Field Guide and dedicate as much of your time and energy as possible to them, you’ll snake your way up the management ladder in no time. Do not expect to Grow (with a capital G) unless you have to plans to be one of their plucky 20-somethings flinging themselves across the country for $35k a year, only to then become a miserable burnt-out leech upon everybody else’s happiness. They will not fire employees with multiple violations and expect you to be tolerant of their behavior until they magically decide to become a better person. The culture is more of a cult (see several reviews across several sites quoting this exact thing and HEED THE WARNING). Just, don’t work here if you value your sanity. They are very good at making you feel valued then kicking you down.

5.0
Aug 9, 2022

Love them

Recommend
CEO approval
Business Outlook

Pros

Positive work environment and fun job

Cons

Not enough pay, management is confusing sometimes

3.0
Jul 31, 2022

Toxic Positivity Culture

Recommend
CEO approval
Business Outlook

Pros

Physically and mentally active. Supportive and friendly coworkers. Interacting with guests was enjoyable.

Cons

Undervalued, Underpaid, and unappreciated. Felt like you had to walk on eggshells when the general manager was in the building. Makes you feel like nothing you do is good enough. Don't get paid enough for the amount of work and value that the employees bring to the table. They refuse to see that uptight management is the problem. And they wonder why they are constantly understaffed. They force you to use only positive vocabulary and if you use it incorrectly then you get in trouble. You have to memorize things and spit them back out at a moment's notice. The lack of communication is blamed on you. The mentality of the workers becomes to keep your head down and mouth shut. If they tell you to do something then you are expected to say, "Yes" and do it without any response as to why you were doing it the other way, to begin with. You don't get any PTO even if you work full time. If you work full time then the job is your life. This is a work to attempt to live, job. It doesn't pay enough to live off of. Some employees worked multiple jobs. The hours, depending on your shift, make a work/life balance impossible and nonexistent.

Viewing 199 - 201 of 312 Reviews

Glassdoor has 313 The Escape Game reviews submitted anonymously by The Escape Game employees. Read employee reviews and ratings on Glassdoor to decide if The Escape Game is right for you.