Does The Escape Game pay their employees well?

According to anonymously submitted Glassdoor reviews, The Escape Game employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at The Escape Game . This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at The Escape Game ?

44% of The Escape Game employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Escape Game 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at The Escape Game ?

Game Guide (109) , Team Leader (42) , Guest Experience Specialist (19) , TL/GES/Trainer/Game Guide (14) , Assistant Manager (7) , Team Lead (7) , Game Master (6) , General Manager (4) , Manager (4) , Assistant Manager In Training (2) , Associate (2) , Customer Service (2) , Escape Room Game Master (2) , Guest Experience Coordinator (2) , Guide (2)

What are the pros of working at The Escape Game according to real employee reviews?

"It pretty fun and coworkers are great" ((in 32 reviews)); "The people are great!" ((in 27 reviews)); "2. Great culture" ((in 14 reviews)); "Fun work environment" ((in 12 reviews)); "+The benefits are decent" ((in 7 reviews))

What are the cons of working at The Escape Game according to real employee reviews?

"Low pay and will not recognize the teammates effort." ((in 36 reviews)); "Less hours as a result." ((in 13 reviews)); "Certain team members close to management gets passes on courtesy blocking games, offering high discounts, and bending rules that other team members of the same level would get in trouble for." ((in 11 reviews)); "Hourly managers have their pay actively cut in such a way as to make sure their overtime rate keeps them in poverty." ((in 10 reviews)); "No work life balance." ((in 8 reviews))

What are employees saying about The Escape Game layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Escape Game layoffs and their outlook for job security at The Escape Game in 2026.

What are the top reviewed The Escape Game locations?

Nashville , Orlando , Austin , Chicago , San Francisco , Atlanta , Houston , Cincinnati , New Orleans , Las Vegas , Jacksonville , Minneapolis , Pigeon Forge , New York , Dallas , King of Prussia , Brooklyn , Washington , Concord , The Colony , Honolulu , Los Angeles , Orange , Lone Tree , Berry Hill , East Rutherford , Kansas City , San Antonio , Brentwood , Columbus

The Escape Game reviews

3.0

44% would recommend to a friend

(312 total reviews)

Mark Flint

48% approve of CEO

40% positive business outlook

Ratings by demographic groups

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The Escape Game has an employee rating of 3.0 out of 5 stars, based on 312 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Escape Game employee rating is 22% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

312 reviews

1.0

May 17, 2022

Terible

Game master

Recommend

CEO approval

Business Outlook

Pros

Their are no pros to this job

Cons

Bad management Bad scheduling No or little breaks Scary environment

3.0

May 13, 2022

Great work environment, but not quite worth the pay

Game guide

Recommend

CEO approval

Business Outlook

Pros

The work environment is fantastic and I rarely have issues with my coworkers. The job itself isn’t too difficult once you get the hang of it, and it can be really fun at times.

Cons

I’ve had issues with past managers being incredibly inexperienced and driving workers away, as well as breaking a number of labor laws, including denying people a break throughout an 8 hour shift, although this isn’t much of an issue anymore. We are frequently understaffed which can make busy days very stressful.

3.0

May 5, 2022

Quality escape rooms

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Can get management experience very quickly Lots of company growth Generally a pretty easy job

Cons

Terrible hours (often staying past 1 or 2 a.m.) No PTO for full time team members that are not management while I was there Often felt like they cared more about growing the company then paying their team members enough.

Viewing 208 - 210 of 312 Reviews

Jobs at The Escape Game

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Guest Experience Specialist (Irvine)

Guest Experience Specialist in Training, Del Amo

Team Leader in Training, Westfield Galleria

The Escape Game

The Escape Game reviews

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Reviews by job title

Terible

Great work environment, but not quite worth the pay

Quality escape rooms

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