Does The Escape Game pay their employees well?

According to anonymously submitted Glassdoor reviews, The Escape Game employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at The Escape Game . This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at The Escape Game ?

44% of The Escape Game employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Escape Game 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at The Escape Game ?

Game Guide (109) , Team Leader (42) , Guest Experience Specialist (19) , TL/GES/Trainer/Game Guide (14) , Assistant Manager (7) , Team Lead (7) , Game Master (6) , General Manager (4) , Manager (4) , Assistant Manager In Training (2) , Associate (2) , Customer Service (2) , Escape Room Game Master (2) , Guest Experience Coordinator (2) , Guide (2)

What are the pros of working at The Escape Game according to real employee reviews?

"It pretty fun and coworkers are great" ((in 32 reviews)); "The people are great!" ((in 27 reviews)); "2. Great culture" ((in 14 reviews)); "Fun work environment" ((in 12 reviews)); "+The benefits are decent" ((in 7 reviews))

What are the cons of working at The Escape Game according to real employee reviews?

"Low pay and will not recognize the teammates effort." ((in 36 reviews)); "Less hours as a result." ((in 13 reviews)); "Certain team members close to management gets passes on courtesy blocking games, offering high discounts, and bending rules that other team members of the same level would get in trouble for." ((in 11 reviews)); "Hourly managers have their pay actively cut in such a way as to make sure their overtime rate keeps them in poverty." ((in 10 reviews)); "No work life balance." ((in 8 reviews))

What are employees saying about The Escape Game layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Escape Game layoffs and their outlook for job security at The Escape Game in 2026.

What are the top reviewed The Escape Game locations?

Nashville , Orlando , Austin , Chicago , San Francisco , Atlanta , Houston , Cincinnati , New Orleans , Las Vegas , Jacksonville , Minneapolis , Pigeon Forge , New York , Dallas , King of Prussia , Brooklyn , Washington , Concord , The Colony , Honolulu , Los Angeles , Orange , Lone Tree , Berry Hill , East Rutherford , Kansas City , San Antonio , Brentwood , Columbus

The Escape Game reviews

3.0

44% would recommend to a friend

(312 total reviews)

Mark Flint

48% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (312 reviews)

Ratings by demographic groups

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The Escape Game has an employee rating of 3.0 out of 5 stars, based on 312 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Escape Game employee rating is 22% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

312 reviews

3.0

Mar 31, 2022

Ok as a filler job

Junior 3d artist

Recommend

CEO approval

Business Outlook

Pros

Interesting at first, enjoyed organising props and dispalys

Cons

Got boring after a few weeks, very samey

3.0

Mar 26, 2022

Decent company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent benefits, opportunities for travel, treated with respect by coworkers

Cons

Clique-y, secretive and not transparent at all, pay is not the best

4.0

Feb 13, 2022

Wonderful community and job that unfortunately came with a pay cap.

Guest experience coordinator

Recommend

CEO approval

Business Outlook

Pros

-Encouraging and friendly work community that is truly excited about the company. -A product that is easy to “sell” to guests. -A job that isn’t too complex. -Supportive management. -Ability to interact with other departments and speak on the behalf of the guest at a corporate level.

Cons

-Salary cap. I wasn’t allowed a raise past $14/hour which is why I left. -No set schedule, so the days you work changes from week to week and days off usually aren’t consecutive. -Weekend work (which is expected for a company that thrives on weekends). -The work can sometimes feel repetitive (but is helpful if you do well with routine). -2 weeks PTO. Not exactly a con, but jobs with unlimited PTO are more desirable these days.

Viewing 214 - 216 of 312 Reviews

Jobs at The Escape Game

Game Guide (Penn Quarter)

Game Guide (Westfield South Center)

Guest Experience Specialist (Penn Quarter)

The Escape Game

The Escape Game reviews

Company ratings over time

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Reviews by job title

Ok as a filler job

Decent company to work for

Wonderful community and job that unfortunately came with a pay cap.

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