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      The Hanover Insurance Group

      Engaged Employer

      The Hanover Insurance Group reviews

      3.9

      76% would recommend to a friend

      (994 total reviews)
      avatar

      John C. Roche

      91% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      The Hanover Insurance Group has an employee rating of 3.9 out of 5 stars, based on 994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Hanover Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Reviews by job title

      994 reviews
      3.0
      Nov 8, 2022

      Great

      Underwriting assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun, training, great company, security

      Cons

      Micro management, non competitive, staff turnover

      4.0
      Nov 2, 2022

      Good

      Isp
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast-paced environment and a good place to start out career after college.

      Cons

      Work on some Saturdays and the usual downside of customer service.

      3.0
      Oct 28, 2022

      Perpetually Understaffed

      Associate auto adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lot of focus on work "culture", most of the people here are pleasant to work with and like helping others. Benefits are good, hybrid work schedule. Regular company meetings to discuss company standing.

      Cons

      APD is just constantly understaffed, causing work load to be high for the employees that do stay with the company, making this a pretty stressful position. I don't feel management has a real understanding of how many people are really needed for this position because at company meetings they are always saying we are close to being fully staffed. Pay is at the lower end for adjusters in my location. There needs to be a dedicated customer service team to handle incoming calls, and there isn't.

      Viewing 301 - 303 of 994 Reviews
      Related searches: The Hanover Insurance Group jobs | The Hanover Insurance Group salaries | The Hanover Insurance Group benefits | The Hanover Insurance Group interviews
      ReviewsThe Hanover Insurance Group reviews

      Glassdoor has 1,106 The Hanover Insurance Group reviews submitted anonymously by The Hanover Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if The Hanover Insurance Group is right for you.