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The Hanover Insurance Group

Engaged Employer

The Hanover Insurance Group reviews

3.9

75% would recommend to a friend

(993 total reviews)
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John C. Roche

91% approve of CEO

74% positive business outlook

The Hanover Insurance Group has an employee rating of 3.9 out of 5 stars, based on 993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Hanover Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

993 reviews
2.0
Apr 12, 2022

High stress

Recommend
CEO approval
Business Outlook

Pros

Co workers, pay for an entry level job, and benefits. Direct supervisor was wonderful. Generous with gift cards certain times of the year.

Cons

High stress. Often back to back calls for long periods of time. Everything is timed… your call time, the time it takes to finish up your notes after a call, any time you step away for a bathroom break etc and it all effects your scorecard which therein effects your ability to move up within the company etc. very numbers based. Huge push to sell sell sell. No interest in your development at the company by higher ups (not direct supervisor, mine was great)- they just seem to care about how many upsells and surveys you can get.

1.0
Oct 16, 2019

Management doesn't care

Recommend
CEO approval
Business Outlook

Pros

Benefits, compensation, involved in community.

Cons

People, management, typical corporation that doesn't care, bullies for coworkers, exclusionary, HR doesn't truly care if any issues, advancement limited. Pay isn't increased appropriately. They pay well to get you IN the company, don't expect good compensation or increase in salary each year review.

2.0
Nov 4, 2017

Director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are genuine and great to work with.

Cons

Leadership. Top down driven. Do not accept input from field. They've recently taken away many benefits - internet reimbursement, maybe company cars and now have gone to PTO which has reduced employee vacation, holiday and sick time.

Viewing 40 - 42 of 993 Reviews

Glassdoor has 1,105 The Hanover Insurance Group reviews submitted anonymously by The Hanover Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if The Hanover Insurance Group is right for you.