Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      The Hanover Insurance Group

      Engaged Employer

      The Hanover Insurance Group reviews

      3.9

      75% would recommend to a friend

      (993 total reviews)
      avatar

      John C. Roche

      91% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Work/Life balance

      4.1

      Culture & values

      4.0

      Diversity & inclusion

      3.7

      Career opportunities

      3.6

      Senior management

      3.6

      Compensation and benefits

      The Hanover Insurance Group has an employee rating of 3.9 out of 5 stars, based on 993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Hanover Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      993 reviews
      3.0
      Aug 23, 2017

      Insurance Service Representative

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sales bonus opportunity, very good PTO, months of training before beginning role. Company does not hesitate to invest in you as an employee.

      Cons

      Management was constantly changing, did not feel like an actual Hanover employee (role was glorified call center rep and tended to not provide time for various company wide events)

      3.0
      Aug 10, 2017

      Customer Service Representative

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pretty good pay and benefits. The people I work with are great.

      Cons

      Not as flexible as the appear to be, hate being tethered to a phone that tracks every second of your day and simply going on break late or the bathroom too much cause adherence to be off which in return management has to discuss with you. They "give" you 80 hrs of sick time but if you over 40 hrs, you get a verbal and written warnings that could result in termination. Had to be a working mom and take sick time for kids than when you get sick you don't have time for yourself.

      Viewing 64 - 66 of 993 Reviews
      Related searches: The Hanover Insurance Group jobs | The Hanover Insurance Group salaries | The Hanover Insurance Group benefits | The Hanover Insurance Group interviews
      ReviewsThe Hanover Insurance Group reviews

      Glassdoor has 1,105 The Hanover Insurance Group reviews submitted anonymously by The Hanover Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if The Hanover Insurance Group is right for you.