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The Hanover Insurance Group

Engaged Employer

The Hanover Insurance Group reviews

3.9

76% would recommend to a friend

(994 total reviews)
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John C. Roche

91% approve of CEO

74% positive business outlook

The Hanover Insurance Group has an employee rating of 3.9 out of 5 stars, based on 994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Hanover Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

994 reviews
2.0
May 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Plenty of parking and it has an onsite cafeteria. Having a hard time thinking of anything positive with this childish company.

Cons

Almost too many to list. Human resources is a joke with heavy turnover. Long hours with understaffed areas. They pay horrible and discriminate against employees that aren't in the "drinking club". Completely unprofessional.

1.0
May 15, 2015
Recommend
CEO approval
Business Outlook

Pros

You get paid. Only take a role in ISP if you are homeless!

Cons

-Highly unorganized -VERY unprofessional -Lack of technology advancement -Training for ISP is completely a waste of time - ISP IS 100% SALES (no customer service element) -ISP turn over rate is extremely HIGH. (70 to 80%) -billing is complex and unorganized. (No two people will come to the same answer) -not all call Centers take the same calls or licensed in all states that Hanover writes. -too many excel forms to fill out -Completely outdated technology

4.0
May 14, 2015

Human Resources

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, exposure to leadership and development

Cons

Nothing to mention, Keep it up!

Viewing 856 - 858 of 994 Reviews

Glassdoor has 1,106 The Hanover Insurance Group reviews submitted anonymously by The Hanover Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if The Hanover Insurance Group is right for you.