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      The Hanover Insurance Group

      Engaged Employer

      The Hanover Insurance Group reviews

      3.9

      78% would recommend to a friend

      (993 total reviews)
      avatar

      John C. Roche

      90% approve of CEO

      78% positive business outlook

      Ratings by category

      4.2

      Culture & values

      4.2

      Work/Life balance

      4.0

      Diversity & inclusion

      3.7

      Career opportunities

      3.6

      Senior management

      3.6

      Compensation and benefits

      The Hanover Insurance Group has an employee rating of 3.9 out of 5 stars, based on 993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Hanover Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      993 reviews
      1.0
      Apr 27, 2011

      Not a place for a career

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The good news is you pretty much know when your job is ending so you can plan ahead. This is a boiler room operation but without sweat equity.

      Cons

      Unable to provide feedback on management and un-willing to listen. A hug violator of state rates and filings.

      2.0
      Mar 17, 2011

      Went from Great to Poor

      Personal lines underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Good benefits (medical, dental, vision, vacation/sick time off, 401 match) -Technology vastly improved by the time I left -never felt micro-managed -flexible time off for appointments, etc.

      Cons

      -bonuses/raises were very subjective. If the boss liked you, you got one. -incompetent management with no underwriting experience or knowledge; management that liked to gossip -outsourcing to India contributed to layoffs -no working from home -lack of communication from home office and between departments with vital info that needed to be shared -salary for long-timers vs newly hired college graduates

      2.0
      Jan 8, 2011

      Disappointing because of reorganization eroding the corporate culture and devaluing employees.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, competitive salary, strong company financials. Good people for the most part. Local management is above average. Company focus on property/casualty is strong and enhances the brand.

      Cons

      Management increasingly devalues employee contributions. Crushing workloads. Very little appreciation for contributions and successes. The work environment has significantly eroded over the past several years as an influx of former Hartford Insurance Company executives and employees has changed the culture.

      Viewing 973 - 975 of 993 Reviews
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      ReviewsThe Hanover Insurance Group reviews

      Glassdoor has 1,105 The Hanover Insurance Group reviews submitted anonymously by The Hanover Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if The Hanover Insurance Group is right for you.