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      The Hanover Insurance Group

      Engaged Employer

      The Hanover Insurance Group reviews

      3.9

      76% would recommend to a friend

      (994 total reviews)
      avatar

      John C. Roche

      91% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      The Hanover Insurance Group has an employee rating of 3.9 out of 5 stars, based on 994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Hanover Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Reviews by job title

      994 reviews
      2.0
      Mar 27, 2013

      Great Exposure to Insurance Industry, Poor Management & Practices

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great exposure to different areas of business - Team atmosphere among the lower levels - Good benefits/pay

      Cons

      - Outdated facilities & systems make work difficult and time-consuming - Working remotely is looked down upon - FLP Program creates environment of the "Haves" vs "Have-nots" with little-to-no training/development for mid-career level staff - No career advancement if not in the FLP Program or part of the "in-crowd" - Bonus is a factor in salary, but has not paid out in years. Stop saying this is a "pay for performance" culture

      1.0
      Jun 4, 2012

      Worst Job I have Ever Had

      Insurance service professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay Amazing benefits Beautiful campus Lots of wonderful people

      Cons

      - Management treats employees as though they are incompetent - Extremely disorganized & chaotic - The service center is a black hole and even though your co-workers (not management) are wonderful, they'll all agree with you on how miserable it is to work in that department - Very little notice on when schedule changes are made, we have been told the day of even - Management treats employees extremely disrespectfully - Very political and barely any chance to move up. - No matter what you do, management will NEVER listen to you. I had some wonderfully intelligent people on my team that had recommendations, and they were completely ignored. - No matter how much work you do, you can be top in sales, you will get yelled at for something - EXTREMELY micromanaged. All of us would get points taken off (banned from bonus) FROM GOING TO THE BATHROOM. Also, they have yelled at many people for coming back from lunch (I kid you not), either one minute late or in my case, 1 minute and 45 seconds late....

      2.0
      May 15, 2012

      overall very stressful and unhappy

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      there is a gym on site. there is a clinic on site. the cafeteria is ok. the landscape of the company is good.

      Cons

      poor work life balance. incompetent management team. very stressful working environment, and accomplishment not recognized. people try to step over one another to move ahead.

      Viewing 118 - 120 of 994 Reviews
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      ReviewsThe Hanover Insurance Group reviews

      Glassdoor has 1,106 The Hanover Insurance Group reviews submitted anonymously by The Hanover Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if The Hanover Insurance Group is right for you.