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The Hanover Insurance Group

Engaged Employer

The Hanover Insurance Group reviews

3.9

76% would recommend to a friend

(994 total reviews)
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John C. Roche

91% approve of CEO

74% positive business outlook

The Hanover Insurance Group has an employee rating of 3.9 out of 5 stars, based on 994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Hanover Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

994 reviews
2.0
Feb 13, 2012
Recommend
CEO approval
Business Outlook

Pros

- Company isn't going anywhere (160 years old) - Good Benefits

Cons

- Treated like children, all talk and no action - Micro Managed - Black hole - no advancement opportunities - Schedules change with little notice, holes in the schedule are drawn from a hat to see who covers - No time off the phones for training, or developement - must be done after hours

1.0
Jun 8, 2009
Recommend
CEO approval
Business Outlook

Pros

I can't really think of a best reason to work there unless you consider they are the 2nd largest employer in Worcester. So, if you need a job and they are hiring...

Cons

Leadership is terrible. Employee retention is not a consideration. They feel like employees should feel priviledged to work there since they are 2nd largest employer in Worcester.

3.0
Jul 24, 2024

Mixed feelings

Recommend
CEO approval
Business Outlook

Pros

Great pay, great team, flexibility

Cons

Dated systems, a lot of referral triggers outside of branch authority, big goals which lead to working longer than normal work week

Viewing 121 - 123 of 994 Reviews

Glassdoor has 1,106 The Hanover Insurance Group reviews submitted anonymously by The Hanover Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if The Hanover Insurance Group is right for you.