The Home Depot reviews

3.7

68% would recommend to a friend

(55,823 total reviews)
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Ted Decker

66% approve of CEO

59% positive business outlook

The Home Depot has an employee rating of 3.7 out of 5 stars, based on 55,823 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Home Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

56K reviews
3.0
Mar 9, 2009
Recommend
CEO approval
Business Outlook

Pros

Good pay for the work, friendly atmosphere, stable job. The working environment was enjoyable. They offer plenty of insurance and other benefits including stock options that make it attractive. They are unbiased towards workers there with their scheduling so you get a random schedule every week. They don't play favorites which is nice. After 90 days at the position they hired you for you can interview for an other position within the store which is nice. The cashier machines are simple to use and I rarely encountered any problems with them. They train you very well so you rarely run into any problems.

Cons

All day shifts get tiresome, repetitive work, random scheduling, can't work overtime. High stress at times on the front end due to the alarm from improperly scanned goods and products. This is used to prevent theft but it really is a nuisance in my opinion. The work gets repetitive quickly but the pay is decent for the work. Lots of safety tests to pass on a monthly basis. They're easy but get annoying quickly. Home Depot is a very bureaucratic business, which means ton of paperwork for anything you are asked to do. If you don't get the proper signatures or forms filled out you get deducted from your "points" total which is another stupid program.

4.0
Mar 5, 2009
Recommend
CEO approval
Business Outlook

Pros

Great work environment, great benefits, great leadership. This company genuinely cares about the people who work there. There is ample opportunity to grow and be rewarded for hard work. Great recognition of work life balance. The day my wife found out that she (we now say "we" I guess) was pregnant, my manager walked me to my car, hugged me and sent flowers the next day - and this is a guy!

Cons

HUGE company and one can get lost in the mix. Leadership is often swept up in dealing with serious personnel issues amongst hourly employees and the growth and development of junior executive employees is often hampered by lack of "face time." with senior executives. Often times the "good ones" get away.

3.0
Mar 4, 2009
Recommend
CEO approval
Business Outlook

Pros

In this economy, Home Depot appears to be financially sound. I believe Frank Blake and the executive leadership team are committed to the core business and supporting the associates within it. The three core focuses, customer service, in-stock, and store appearance are relevant and simple to follow, and appear to be driving results. Pay with incentives has been very good, while benefits would rate as average (healthcare is more expensive than other employers; 401(K) is better than average - it still exists with matching; time off is worse than average - it's retail). Job security in this market would rate as better than average if you're in core operations.

Cons

While Frank Blake has made some profoundly positive changes, there still appear to be severe disconnects at the field levels. The regional and district leadership teams are still metrics focused and have a check the box compliance attitude. This drives unintended behaviors that compromise integrity and the value system we preach. As other comments have stated, the good ol' boy network is rampant, but in reality, that's a tendency that's existed in every company I've experienced. Unfortunately, if you're not part of the network, you and your team will suffer from a plan/financial perspective, audit perspective, and merit review perspective...There's a quote that the leadership team has used: "Leadership is local." That's very true at THD - there are some very good leaders there, and if you happen to be part of that, be thankful and supportive. However, best-in-class companies don't typically espouse that view. They believe that core values and performance require universal commitment and successfuly drive it as a part of their culture throughout the entire organization. That does not exist at THD. One leadership team can vary significantly from another.

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