Is The Jackson Laboratory a good company to work for?

The Jackson Laboratory has an overall rating of 3.1 out of 5, based on over 507 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 38% of employees would recommend working at The Jackson Laboratory to a friend and 30% have a positive outlook for the business. The best reviews about The Jackson Laboratory have been left by employees working as Postdoctoral Associate , Research Assistant and Manager .

Does The Jackson Laboratory pay their employees well?

According to anonymously submitted Glassdoor reviews, The Jackson Laboratory employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at The Jackson Laboratory. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at The Jackson Laboratory?

38% of The Jackson Laboratory employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Jackson Laboratory 3.1 out of 5 for work life balance, 2.8 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at The Jackson Laboratory?

Animal Care Technician (41) , Research Assistant (26) , In Vivo Technologist (13) , Manager (11) , Postdoctoral Associate (10) , Postdoctoral Fellow (9) , Animal Care Trainee (8) , Research Scientist (8) , Intern (7) , Technologist (7) , Animal Care Trainee II (6) , Postdoctoral Research Associate (6) , Project Manager (6) , Animal Care (4) , Genotyping Technician (4)

What are the pros of working at The Jackson Laboratory according to real employee reviews?

"provide good benefits for postdoc" ((in 82 reviews)); "Great people and community." ((in 35 reviews)); "Pay is good and it will be going to medical expenses from work that they won’t pay for or admit to." ((in 26 reviews)); "Good salaries for the relative cost of living here." ((in 10 reviews)); "Great coworkers in In Vivo." ((in 10 reviews))

What are the cons of working at The Jackson Laboratory according to real employee reviews?

"average salary, and upper management doesn’t seem to care." ((in 12 reviews)); "No leadership just a bunch of bosses." ((in 10 reviews)); "Senior Management is difficult to approach." ((in 10 reviews)); "Certain managers treat individuals differantly than others as far as promotions." ((in 9 reviews)); "Favoritism is a huge problem within the company." ((in 9 reviews))

What are employees saying about The Jackson Laboratory layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Jackson Laboratory layoffs and their outlook for job security at The Jackson Laboratory in 2026.

What are the top reviewed The Jackson Laboratory locations?

Bar Harbor , Sacramento , Farmington , Ellsworth , Hartford , New York , Washington , Boston , Farmington , Virginia Beach , Farmington , Bangor , Portland , Moose , Pataskala , Roseville , West Sacramento , La Mesa , Plantsville , West Hartford , Columbia , Trenton , Maine

The Jackson Laboratory reviews

3.1

38% would recommend to a friend

(450 total reviews)

Lon Cardon

33% approve of CEO

30% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (450 reviews)

Ratings by demographic groups

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The Jackson Laboratory has an employee rating of 3.1 out of 5 stars, based on 450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Jackson Laboratory employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

450 reviews

1.0

Apr 15, 2025

No Heart, Just Sheep

Operations technician

Recommend

CEO approval

Business Outlook

Pros

Good Pay for the Area Occasional bonuses that got taxed like crazy Coworkers (NOT management) were literally the best thing about this place.

Cons

Constantly broken machinery Out-of-Touch management Back-Breaking Work Exceedingly High disregard for life, with the amount of mice you have to euthanize Hard Workers are put down, Lazy Workers are not punished or reprimanded PTO policies were bad. If you lived 20-30 miles away and it snowed, you would get in trouble for either being late or calling out due to the conditions. Also applied to being sick. Then, management will tell you that they don't want you to risk your life or contaminate the place, but then write you up for missing work. No room for advancement. They promise you that a position is going to open up soon, but it never does, even if you wait over a year.

The Jackson Laboratory Response

1y

Thank you for your feedback and for being part of our team in the past. We're genuinely sorry to hear that your experience with our organization did not meet your expectations. While it’s difficult to hear, we recognize the importance of listening and learning from all perspectives, including those that are critical. At JAX, we are committed to continuous improvement and fostering a workplace where all employees feel valued and supported. Your feedback has been shared with the appropriate teams as part of our ongoing efforts to evaluate and improve our culture, communication, and operations. We do hope that your next opportunity provides a more fulfilling experience, and we wish you nothing but the best in your future endeavors.

3.0

Apr 14, 2025

The Jackson Laboratory

Admin assistant

Recommend

CEO approval

Business Outlook

Pros

The employees are great to work with.

Cons

Management has changed considerably over the years and unfortunately not a lot of employees are as happy as when first started.

The Jackson Laboratory Response

1y

Thank you for your feedback and for being part of our team for over 20 years. Your input regarding employee satisfaction during times of change in management is valuable to us, and we are dedicated to creating a positive work environment where all employees feel happy and supported. Your feedback is important to us, and we are committed to addressing these concerns to improve our work environment. If you would like to discuss further, please feel free to reach out to us directly.

4.0

Apr 14, 2025

it was a job, till the company downsized

Associate project manager

Recommend

CEO approval

Business Outlook

Pros

great benefits fully remote position Friendly coworkers

Cons

lack of promotion and career growth Sometimes had to repeat work done by other employees

The Jackson Laboratory Response

1y

Thank you for your feedback and for being part of our team. We understand that promotions and the opportunity for career growth are important to employees and their development. Your feedback is important to us, and we are committed to addressing these issues to improve our work environment and career development opportunities. If you would like to discuss further, please feel free to reach out to us directly.

Viewing 37 - 39 of 450 Reviews

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The Jackson Laboratory

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No Heart, Just Sheep

The Jackson Laboratory

it was a job, till the company downsized

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