Is The Jackson Laboratory a good company to work for?

The Jackson Laboratory has an overall rating of 3.1 out of 5, based on over 507 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 38% of employees would recommend working at The Jackson Laboratory to a friend and 30% have a positive outlook for the business. The best reviews about The Jackson Laboratory have been left by employees working as Postdoctoral Associate , Research Assistant and Manager .

Does The Jackson Laboratory pay their employees well?

According to anonymously submitted Glassdoor reviews, The Jackson Laboratory employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at The Jackson Laboratory. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at The Jackson Laboratory?

38% of The Jackson Laboratory employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Jackson Laboratory 3.1 out of 5 for work life balance, 2.8 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at The Jackson Laboratory?

Animal Care Technician (41) , Research Assistant (26) , In Vivo Technologist (13) , Manager (11) , Postdoctoral Associate (10) , Postdoctoral Fellow (9) , Animal Care Trainee (8) , Research Scientist (8) , Intern (7) , Technologist (7) , Animal Care Trainee II (6) , Postdoctoral Research Associate (6) , Project Manager (6) , Animal Care (4) , Genotyping Technician (4)

What are the pros of working at The Jackson Laboratory according to real employee reviews?

"provide good benefits for postdoc" ((in 82 reviews)); "Great people and community." ((in 35 reviews)); "Pay is good and it will be going to medical expenses from work that they won’t pay for or admit to." ((in 26 reviews)); "Good salaries for the relative cost of living here." ((in 10 reviews)); "Great coworkers in In Vivo." ((in 10 reviews))

What are the cons of working at The Jackson Laboratory according to real employee reviews?

"average salary, and upper management doesn’t seem to care." ((in 12 reviews)); "No leadership just a bunch of bosses." ((in 10 reviews)); "Senior Management is difficult to approach." ((in 10 reviews)); "Certain managers treat individuals differantly than others as far as promotions." ((in 9 reviews)); "Favoritism is a huge problem within the company." ((in 9 reviews))

What are employees saying about The Jackson Laboratory layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Jackson Laboratory layoffs and their outlook for job security at The Jackson Laboratory in 2026.

What are the top reviewed The Jackson Laboratory locations?

Bar Harbor , Sacramento , Farmington , Ellsworth , Hartford , New York , Washington , Boston , Farmington , Virginia Beach , Farmington , Bangor , Portland , Moose , Pataskala , Roseville , West Sacramento , La Mesa , Plantsville , West Hartford , Columbia , Trenton , Maine

The Jackson Laboratory reviews

3.1

38% would recommend to a friend

(450 total reviews)

Lon Cardon

33% approve of CEO

30% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Jackson Laboratory has an employee rating of 3.1 out of 5 stars, based on 450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Jackson Laboratory employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

450 reviews

2.0

May 27, 2025

Toxic culture taking over

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Those that are doing the day to day work are really good at their jobs and are generally good humans.

Cons

HR is allowing toxic, reported behavior to continue in senior leadership. The employees are paying the price.

The Jackson Laboratory Response

1y

We appreciate you taking the time to share your experience. We remain committed to fostering a respectful, inclusive, and supportive environment for all employees. When concerns are raised, we take them seriously and appreciate feedback like yours as it helps us continuously evaluate and strengthen our practices. If you have specific concerns or would like to discuss further, please feel free to reach out to us directly by reaching out to our HR office or submitting a Workday Help case.

1.0

May 12, 2025

Defines toxic

Team leader

Recommend

CEO approval

Business Outlook

Pros

Pay Medical benefits Facilities: the campus buildings

Cons

Senior leadership Lacks strategic vision Infighting between senior leaders on direction of company : which flows down as lack of mutual Direction between silos

The Jackson Laboratory Response

1y

Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet expectations. At The Jackson Laboratory, we value all perspectives and are committed to fostering a respectful and collaborative culture. We appreciate your contributions and wish you the best in your future endeavors.

1.0

Apr 30, 2025

don’t ever work here

Animal care trainee

Recommend

CEO approval

Business Outlook

Pros

set schedule, okay pay, nothing else

Cons

awful working conditions, too low of pay for the workload, major favoritism with managers, inappropriate relationships between management and employees

The Jackson Laboratory Response

1y

Thank you for your feedback and for being part of our team. We regret that your experience did not meet your expectations. At JAX, we value all perspectives and are committed to continuous improvement. Your feedback has been shared with the relevant teams to enhance our culture, communication, and operations. We do hope that your next opportunity provides a more fulfilling experience, and we wish you nothing but the best in your future endeavors.

Viewing 34 - 36 of 450 Reviews

Jobs at The Jackson Laboratory

Manager Board Relations

Manager Board Relations

Manager Board Relations

Administrative Assistant - Research Support Services

Director Business Data Governance & Stewardship