Is The Jackson Laboratory a good company to work for?

The Jackson Laboratory has an overall rating of 3.1 out of 5, based on over 507 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 38% of employees would recommend working at The Jackson Laboratory to a friend and 30% have a positive outlook for the business. The best reviews about The Jackson Laboratory have been left by employees working as Postdoctoral Associate , Research Assistant and Manager .

Does The Jackson Laboratory pay their employees well?

According to anonymously submitted Glassdoor reviews, The Jackson Laboratory employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at The Jackson Laboratory. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at The Jackson Laboratory?

38% of The Jackson Laboratory employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Jackson Laboratory 3.1 out of 5 for work life balance, 2.8 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at The Jackson Laboratory?

Animal Care Technician (41) , Research Assistant (26) , In Vivo Technologist (13) , Manager (11) , Postdoctoral Associate (10) , Postdoctoral Fellow (9) , Animal Care Trainee (8) , Research Scientist (8) , Intern (7) , Technologist (7) , Animal Care Trainee II (6) , Postdoctoral Research Associate (6) , Project Manager (6) , Animal Care (4) , Genotyping Technician (4)

What are the pros of working at The Jackson Laboratory according to real employee reviews?

"provide good benefits for postdoc" ((in 82 reviews)); "Great people and community." ((in 35 reviews)); "Pay is good and it will be going to medical expenses from work that they won’t pay for or admit to." ((in 26 reviews)); "Good salaries for the relative cost of living here." ((in 10 reviews)); "Great coworkers in In Vivo." ((in 10 reviews))

What are the cons of working at The Jackson Laboratory according to real employee reviews?

"average salary, and upper management doesn’t seem to care." ((in 12 reviews)); "No leadership just a bunch of bosses." ((in 10 reviews)); "Senior Management is difficult to approach." ((in 10 reviews)); "Certain managers treat individuals differantly than others as far as promotions." ((in 9 reviews)); "Favoritism is a huge problem within the company." ((in 9 reviews))

What are employees saying about The Jackson Laboratory layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Jackson Laboratory layoffs and their outlook for job security at The Jackson Laboratory in 2026.

What are the top reviewed The Jackson Laboratory locations?

Bar Harbor , Sacramento , Farmington , Ellsworth , Hartford , New York , Washington , Boston , Farmington , Virginia Beach , Farmington , Bangor , Portland , Moose , Pataskala , Roseville , West Sacramento , La Mesa , Plantsville , West Hartford , Columbia , Trenton , Maine

The Jackson Laboratory reviews

3.1

38% would recommend to a friend

(450 total reviews)

Lon Cardon

33% approve of CEO

30% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Jackson Laboratory has an employee rating of 3.1 out of 5 stars, based on 450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Jackson Laboratory employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

450 reviews

3.0

Feb 18, 2025

Greed in Management

Animal care technician

Recommend

CEO approval

Business Outlook

Pros

Decent benefits, middling pay, ostensible possibility for career advancement without a degree if you choose to go into management.

Cons

The new leadership is entirely focused on profits, while maintaining the veneer of a "nonprofit". Upper management is condescending and greedy, talking down to hourly employees while earning paychecks roughly equivalent to their yearly salaries. Two weeks ago they announced we made a very large amount of "profit" (their own word)[We were given a number but I am not sharing it for fear of retaliation]. This week they announced a round of layoffs that cut 20% of an entire team, with seemingly no eye towards job performance. Benefits and career opportunities have been steadily declining, as has the focus on the concepts that define us as a non-profit.

The Jackson Laboratory Response

1y

Thank you for your feedback and for being a part of our team. Your experience is valuable to us, and we will take it into consideration as we strive to create a better work environment for all employees. We are also working on initiatives to ensure that all team members have opportunities for professional growth and development. We are committed to our mission as a non-profit and will work towards maintaining a supportive and mission-driven culture. If you have any specific suggestions or would like to discuss further, please feel free to reach out to us directly. Additionally, you can contact our HR team for support by reaching out to our office or submitting a Workday Help case.

3.0

Feb 13, 2025

Manager at JAX

Manager

Recommend

CEO approval

Business Outlook

Pros

Good pay, good benefits, good people

Cons

They're more than likely to lay you off before you can retire.

The Jackson Laboratory Response

1y

Thank you for your feedback and for being a part of our team in the past. We understand that concerns about job security and the possibility of layoffs can be challenging. Your experience is valuable to us, and we will take it into consideration as we strive to create a better work environment for all employees. We are committed to ensuring stability and support for our team members. If you have any specific suggestions or would like to discuss further, please feel free to reach out to us directly.

4.0

Jan 12, 2025

A lot of work but rewarding

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great team, transparent processes, consistent management/HR expectations

Cons

Supply issues, staffing challenges, long hours

The Jackson Laboratory Response

1y

Thank you for your feedback and for being a part of our team in the past. We understand that supply issues, staffing challenges, and long hours can be difficult. Your experience is valuable to us, and we will take it into consideration as we strive to create a better work environment for all employees. If you would like to discuss further, please feel free to reach out to us directly.

Viewing 49 - 51 of 450 Reviews

Jobs at The Jackson Laboratory

Director Business Data Governance & Stewardship