Is The Jackson Laboratory a good company to work for?

The Jackson Laboratory has an overall rating of 3.1 out of 5, based on over 507 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 38% of employees would recommend working at The Jackson Laboratory to a friend and 30% have a positive outlook for the business. The best reviews about The Jackson Laboratory have been left by employees working as Postdoctoral Associate , Research Assistant and Manager .

Does The Jackson Laboratory pay their employees well?

According to anonymously submitted Glassdoor reviews, The Jackson Laboratory employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at The Jackson Laboratory. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at The Jackson Laboratory?

38% of The Jackson Laboratory employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Jackson Laboratory 3.1 out of 5 for work life balance, 2.8 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at The Jackson Laboratory?

Animal Care Technician (41) , Research Assistant (26) , In Vivo Technologist (13) , Manager (11) , Postdoctoral Associate (10) , Postdoctoral Fellow (9) , Animal Care Trainee (8) , Research Scientist (8) , Intern (7) , Technologist (7) , Animal Care Trainee II (6) , Postdoctoral Research Associate (6) , Project Manager (6) , Animal Care (4) , Genotyping Technician (4)

What are the pros of working at The Jackson Laboratory according to real employee reviews?

"provide good benefits for postdoc" ((in 76 reviews)); "Great people and community." ((in 36 reviews)); "Pay is good and it will be going to medical expenses from work that they won’t pay for or admit to." ((in 22 reviews)); "Great Culture and Executive Leadership" ((in 13 reviews)); "Good salaries for the relative cost of living here." ((in 11 reviews))

What are the cons of working at The Jackson Laboratory according to real employee reviews?

"average salary, and upper management doesn’t seem to care." ((in 11 reviews)); "Senior Management is difficult to approach." ((in 11 reviews)); "No leadership just a bunch of bosses." ((in 10 reviews)); "Certain managers treat individuals differantly than others as far as promotions." ((in 9 reviews)); "No communication horizontally or vertically." ((in 7 reviews))

What are employees saying about The Jackson Laboratory layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Jackson Laboratory layoffs and their outlook for job security at The Jackson Laboratory in 2026.

What are the top reviewed The Jackson Laboratory locations?

Bar Harbor , Sacramento , Farmington , Ellsworth , Hartford , New York , Washington , Boston , Farmington , Virginia Beach , Farmington , Bangor , Portland , Moose , Pataskala , Roseville , West Sacramento , La Mesa , Plantsville , West Hartford , Columbia , Trenton , Maine

The Jackson Laboratory reviews

3.1

38% would recommend to a friend

(450 total reviews)

Lon Cardon

33% approve of CEO

30% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (450 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Jackson Laboratory has an employee rating of 3.1 out of 5 stars, based on 450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Jackson Laboratory employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

450 reviews

3.0

Dec 9, 2025

Was ok

Animal care technician

Recommend

CEO approval

Business Outlook

Pros

Good benefits and work life balance

Cons

Horrific managers that tell you one thing but expect youbto do another

The Jackson Laboratory Response

7mo

We appreciate you taking the time to provide us with feedback. We're genuinely sorry to hear that your experience with our organization did not meet your expectations. We recognize the importance of listening and learning from all perspectives, including those that are critical. We take concerns about management practices seriously, and we remain focused on fostering a professional and inclusive environment for all employees. We wish you the best in your current endeavors.

4.0

Nov 7, 2025

good place to work

Research assistant

Recommend

CEO approval

Business Outlook

Pros

modern technology, famous professors and good pay

Cons

Management is not that efficient.

The Jackson Laboratory Response

8mo

Thank you for your feedback. We’re glad you valued our technology, faculty, and competitive pay during your time at JAX. Your feedback is valuable, and we are committed to continuous improvement. Wishing you success in your current endeavors!

3.0

Oct 25, 2025

Expected more than the pay was worth

Research assistant

Recommend

CEO approval

Business Outlook

Pros

Good team dynamic with other RAs

Cons

Not respected by managers and expected to do the job of three people for the pay of one

The Jackson Laboratory Response

8mo

We appreciate you taking the time to share your reflections on your experience at The Jackson Laboratory. Your feedback is valuable and helps us identify areas for improvement. Wishing you all the best in your current endeavors!

Viewing 16 - 18 of 450 Reviews

Jobs at The Jackson Laboratory

Director Business Data Governance & Stewardship