Is The Jackson Laboratory a good company to work for?

The Jackson Laboratory has an overall rating of 3.1 out of 5, based on over 507 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 38% of employees would recommend working at The Jackson Laboratory to a friend and 30% have a positive outlook for the business. The best reviews about The Jackson Laboratory have been left by employees working as Postdoctoral Associate , Research Assistant and Manager .

Does The Jackson Laboratory pay their employees well?

According to anonymously submitted Glassdoor reviews, The Jackson Laboratory employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at The Jackson Laboratory. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at The Jackson Laboratory?

38% of The Jackson Laboratory employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Jackson Laboratory 3.1 out of 5 for work life balance, 2.8 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at The Jackson Laboratory?

Animal Care Technician (41) , Research Assistant (26) , In Vivo Technologist (13) , Manager (11) , Postdoctoral Associate (10) , Postdoctoral Fellow (9) , Animal Care Trainee (8) , Research Scientist (8) , Intern (7) , Technologist (7) , Animal Care Trainee II (6) , Postdoctoral Research Associate (6) , Project Manager (6) , Animal Care (4) , Genotyping Technician (4)

What are the pros of working at The Jackson Laboratory according to real employee reviews?

"provide good benefits for postdoc" ((in 76 reviews)); "Great people and community." ((in 36 reviews)); "Pay is good and it will be going to medical expenses from work that they won’t pay for or admit to." ((in 22 reviews)); "Great Culture and Executive Leadership" ((in 13 reviews)); "Good salaries for the relative cost of living here." ((in 11 reviews))

What are the cons of working at The Jackson Laboratory according to real employee reviews?

"average salary, and upper management doesn’t seem to care." ((in 11 reviews)); "Senior Management is difficult to approach." ((in 11 reviews)); "No leadership just a bunch of bosses." ((in 10 reviews)); "Certain managers treat individuals differantly than others as far as promotions." ((in 9 reviews)); "No communication horizontally or vertically." ((in 7 reviews))

What are employees saying about The Jackson Laboratory layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Jackson Laboratory layoffs and their outlook for job security at The Jackson Laboratory in 2026.

What are the top reviewed The Jackson Laboratory locations?

Bar Harbor , Sacramento , Farmington , Ellsworth , Hartford , New York , Washington , Boston , Farmington , Virginia Beach , Farmington , Bangor , Portland , Moose , Pataskala , Roseville , West Sacramento , La Mesa , Plantsville , West Hartford , Columbia , Trenton , Maine

The Jackson Laboratory reviews

3.1

38% would recommend to a friend

(450 total reviews)

Lon Cardon

33% approve of CEO

30% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Jackson Laboratory has an employee rating of 3.1 out of 5 stars, based on 450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Jackson Laboratory employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

450 reviews

3.0

Jan 30, 2026

Free

Animal care technician

Recommend

CEO approval

Business Outlook

Pros

gooog top tier,,,best thing ever

Cons

bad that give good money and gifts

The Jackson Laboratory Response

5mo

Thank you for taking the time to share your reflections on your experience during your time at The Jackson Laboratory. Your feedback is valuable and we wish you all the best!

1.0

Dec 29, 2025

Worst place to work

Technologist

Recommend

CEO approval

Business Outlook

Pros

If you are a bad worker and don't do well working with a team you will do really well. Complaining is rewarded over those who actually work hard

Cons

Management does not care. Senior supervisors get away with bad behavior because there are no replacements. High turnover, injuries and overtime.

The Jackson Laboratory Response

6mo

Thank you for sharing your feedback. We’re sorry to hear about your negative experience. At JAX, we are committed to continuous improvement and fostering a workplace built on trust, communication, and integrity. While we understand that not every experience is the same, feedback helps us identify areas where we can grow. We wish you the best in your future endeavors and appreciate the time you took to provide your perspective.

1.0

Dec 26, 2025

Used to be a good place

Technologist

Recommend

CEO approval

Business Outlook

Pros

Benefits.. that’s about it now.

Cons

Management and upper management is out of touch with reality. The care for the fellow employees is non-existent now. All they care about is time, making up time, don’t be late, you are rewarded for being a hard working employee by given more work, work load is not even throughout the rooms, and you get a “meets expectations” for hard work and the person who does minimal gets the same. Accountability seems to be a word that’s not allowed to be said or heard throughout the lab. They do not care what you are battling outside of work as a person like they used to, or have any compassion for that with the new CEO. If you want a fast paced environment, it works for you, but there is no repercussion for those that don’t want to do the basics of their job.

The Jackson Laboratory Response

6mo

We appreciate you taking the time to share your experience. We remain committed to fostering a respectful, inclusive, and supportive environment for all employees. When concerns are raised, we take them seriously and appreciate feedback like yours as it helps us continuously evaluate and strengthen our practices. If you have specific concerns or would like to discuss further, please feel free to reach out to us directly by reaching out to our HR office or submitting a Workday Help case.

Viewing 13 - 15 of 450 Reviews

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