Is The Jackson Laboratory a good company to work for?

The Jackson Laboratory has an overall rating of 3.1 out of 5, based on over 507 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 38% of employees would recommend working at The Jackson Laboratory to a friend and 30% have a positive outlook for the business. The best reviews about The Jackson Laboratory have been left by employees working as Postdoctoral Associate , Research Assistant and Manager .

Does The Jackson Laboratory pay their employees well?

According to anonymously submitted Glassdoor reviews, The Jackson Laboratory employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at The Jackson Laboratory. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at The Jackson Laboratory?

38% of The Jackson Laboratory employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Jackson Laboratory 3.1 out of 5 for work life balance, 2.8 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at The Jackson Laboratory?

Animal Care Technician (41) , Research Assistant (26) , In Vivo Technologist (13) , Manager (11) , Postdoctoral Associate (10) , Postdoctoral Fellow (9) , Animal Care Trainee (8) , Research Scientist (8) , Intern (7) , Technologist (7) , Animal Care Trainee II (6) , Postdoctoral Research Associate (6) , Project Manager (6) , Animal Care (4) , Genotyping Technician (4)

What are the pros of working at The Jackson Laboratory according to real employee reviews?

"provide good benefits for postdoc" ((in 82 reviews)); "Great people and community." ((in 35 reviews)); "Pay is good and it will be going to medical expenses from work that they won’t pay for or admit to." ((in 26 reviews)); "Good salaries for the relative cost of living here." ((in 10 reviews)); "Great coworkers in In Vivo." ((in 10 reviews))

What are the cons of working at The Jackson Laboratory according to real employee reviews?

"average salary, and upper management doesn’t seem to care." ((in 12 reviews)); "No leadership just a bunch of bosses." ((in 10 reviews)); "Senior Management is difficult to approach." ((in 10 reviews)); "Certain managers treat individuals differantly than others as far as promotions." ((in 9 reviews)); "Favoritism is a huge problem within the company." ((in 9 reviews))

What are employees saying about The Jackson Laboratory layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Jackson Laboratory layoffs and their outlook for job security at The Jackson Laboratory in 2026.

What are the top reviewed The Jackson Laboratory locations?

Bar Harbor , Sacramento , Farmington , Ellsworth , Hartford , New York , Washington , Boston , Farmington , Virginia Beach , Farmington , Bangor , Portland , Moose , Pataskala , Roseville , West Sacramento , La Mesa , Plantsville , West Hartford , Columbia , Trenton , Maine

The Jackson Laboratory reviews

3.1

38% would recommend to a friend

(450 total reviews)

Lon Cardon

33% approve of CEO

30% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (450 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Jackson Laboratory has an employee rating of 3.1 out of 5 stars, based on 450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Jackson Laboratory employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

450 reviews

5.0

Aug 5, 2025

Pay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great company to work for

Cons

Upward mobility is kind of sloe

The Jackson Laboratory Response

11mo

Thank you for your dedication to the JAX team! We are thrilled to see that over your 5 years with JAX you have had such a great experience. Your positive feedback means a lot to us! There are some great resources available to continue to build out your talent profile!

2.0

Aug 3, 2025

Made me switch careers

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You can learn useful skills.

Cons

The department I am in is hostile to newcomers, holding them back from promotions while they do work that is above their pay grade, and then being told that they would be fired if they could not increase the amount of work they did. It is also extremely cliquey, where employees and management would often gossip about each other and bully anyone who wasn't in their in-group. Management frequently tries to get around overtime restrictions and disability accommodations. If you do not have a flexible schedule, you cannot attend many of the career enriching events that JAX holds, making it harder to advance. I would not recommend this workplace to a person I liked.

The Jackson Laboratory Response

11mo

We appreciate you taking the time to provide us with feedback. We're genuinely sorry to hear that your experience with our organization did not meet your expectations. We recognize the importance of listening and learning from all perspectives, including those that are critical. We take concerns about workplace culture and management practices seriously, and we remain focused on fostering a professional and inclusive environment for all employees. If you have specific concerns or would like to discuss further, please feel free to contact us directly by reaching out to our HR office or by submitting a Workday Help case.

3.0

Jul 24, 2025

Great starting position

Research assistant

Recommend

CEO approval

Business Outlook

Pros

Quick to hire, get the experience needed to transfer out of the role

Cons

The organization suffers from weak management, often driven by individuals who appear to have advanced based on tenure rather than leadership ability. This has resulted in a culture where accountability is inconsistent—productive employees are overburdened while underperformers face little consequence. The lack of effective workforce management and reluctance to address difficult personnel issues has created inefficiencies and low morale among those who are committed to doing their jobs well.

The Jackson Laboratory Response

11mo

Thank you for your thoughtful feedback and for your long-standing commitment to JAX. We’re glad to hear you’ve found value in the experience gained through your role. We understand that effective leadership, equitable workloads, and a culture of accountability play a critical role in supporting our employees and maintaining morale. When concerns are raised, we take them seriously and appreciate feedback like yours as it helps us continuously evaluate and strengthen our practices. If you have specific concerns or would like to discuss further, please feel free to contact us directly by reaching out to our HR office or submitting a Workday Help case.

Viewing 25 - 27 of 450 Reviews

Jobs at The Jackson Laboratory

Director Business Data Governance & Stewardship