The Lash Lounge reviews

2.5

27% would recommend to a friend

(241 total reviews)
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Meg Roberts and Anna Phillips

42% approve of CEO

25% positive business outlook

The Lash Lounge has an employee rating of 2.5 out of 5 stars, based on 241 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Lash Lounge employee rating is 31% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

241 reviews
1.0
Sep 14, 2018

Lash Stylist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Stylist were nice and friendly

Cons

Management is horrible. The owner invested in a franchise and got in over his head. All we kept hearing was that they were hurting for money and they haven’t even officially opened. They are just in it for the money! It’s like an assembly line get them in and out so they can charge. It’s really sad.

1.0
Jul 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Unfortunately I cannot think of single positive thing to say about this franchise as I was highly disappointed with my (short lived) experience with them.

Cons

If you want to work for a company that shorts your checks by hundreds of dollars and treats you like an expendable piece of trash then this place is for you! Obviously this is a franchise, so another location may be great, however, my location (and experiences with corporate) were poor to say the least. The manager/owner I worked under have no idea how to run a business and have no good customer service skills or business skills whatsoever.

1.0
Jun 5, 2019
Recommend
CEO approval
Business Outlook

Pros

I made good money (because I was working 45+ hours a week)

Cons

- Owners had no knowledge of how a salon actually runs. - Trainer/Manager had absolutely no licensure or experience in the beauty industry whatsoever. - No benefits. - No clear structure for earning promotions/raises, extremely subjective. - Terrible work/life balance and no concern for employee's needs - Ridiculous contract with an insane non-compete - Was treated like garbage by the owners and constantly belittled

Viewing 1 - 3 of 241 Reviews

Glassdoor has 244 The Lash Lounge reviews submitted anonymously by The Lash Lounge employees. Read employee reviews and ratings on Glassdoor to decide if The Lash Lounge is right for you.