The Missing Link reviews

4.0

79% would recommend to a friend

(69 total reviews)

Alex Gambotto

71% approve of CEO

51% positive business outlook

The Missing Link has an employee rating of 4.0 out of 5 stars, based on 69 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Missing Link employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

69 reviews
5.0
May 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Healthy, positive and enriching environment. TML is simply the best place I’ve ever worked, you won’t find better colleagues or management anywhere.

Cons

The office location can be a bit of a pain to get to depending on where you live but it’s such a flexible environment that you may not necessarily need to be in the office much.

avatar
The Missing Link Response
4y
Thanks for leaving such a positive review – we’re happy to hear The Missing Link is the best place you’ve ever worked!
5.0
May 17, 2021

Make your job great again

Recommend
CEO approval
Business Outlook

Pros

Great leadership, great people, team environment, supportive, flexible, and inclusive.

Cons

The head office location maybe be deterrent for some.

1.0
May 5, 2021

Avoid them you can help it...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None really come to mind from a company and cultural perspective. While the size of the organisation was appealing, this also showed in the lack of maturity, engagement and processes. Many of the engineering guys and security analysts (red / blue team) are quite knowledgeable and dedicated (but often with no extra financial incentive). If you are a grad hacker or an international starter looking to start out it may be your thing, but if you have any level of corporate experience in medium to large organisations, you will be frustrated - despite the upfront “sell”.

Cons

What seemed like a good idea at time, ultimately led to a disaster. Looking back in hindsight and a forerunner of things to come, was that they actually tried to negotiate the agreed salary package down which I found odd. Eventually we agreed on the minimum starting position, but made me wary on what they will “skimp” on later Ironically, later discovered that the whole recruitment process (including other candidates) was posted on an open Slack channel - certainly not a good look for a information security company. Being mostly Sydney based, they showed the virtually no empathy and a lack of understanding in employee engagement for remote interstate employees during Covid-19 lockdown who were doing it tough. When employees were being delivered bad news, senior management were gloating how they were getting away for the weekend or holding off on a new collectable car. Immature enterprise level understanding of processes clients may have and “bad-mouthing” them behind their back due to poor internal project management and resource engagement. Found that there was sometimes complex arrangement between their general infrastructure and security businesses - which are separate. Discovered relative to company size, there was relatively high staff turnover across all areas. You were “encouraged” to help vote for industry trade awards, which are generally decided upon sponsorship fees and number of tables bought at award nights.

avatar
The Missing Link Response
5y
Thank you for taking the time to provide your feedback, and we’re sorry you had that experience with us. Workplace culture has always been high on our priority list, and we aim to support both face-to-face and remote staff, with our team currently working in all states of Australia. Equally, we strive to encourage and reward our employees for their hard work through our regular bonus programs. We’d appreciate the opportunity to understand your feedback. If you would be willing to discuss this further, please contact us at hr@themissinglink.com.au
Viewing 37 - 39 of 69 Reviews

Glassdoor has 71 The Missing Link reviews submitted anonymously by The Missing Link employees. Read employee reviews and ratings on Glassdoor to decide if The Missing Link is right for you.