Pros
The families are amazing to work with. The option to provide telehealth service is beneficial. The company provides materials to be shipped to the client's house for therapy services. Lack of training for BTs providing in-person service to clients.
Cons
The company agreed to one salary and a certain availability. After 30 days, the CEO and new HR director stated that would have never been agreed to. Although, I have the agreement in writing. They refused to uphold the agreement and required 6 evening cases or take a 30K deduction in pay. The CEO and HR director would send emails contradicting each other in the same email chain when discussing the issue. Communication between departments leads to multiple emails without everyone being on the same page when providing case management. Client families received letters that service was denied due to being out of network while already completing the initial assessment which led to families having undue anxiety about finances. Being sent BTs to screen for a case, the BCBA and family agreed on a BT. Then the CEO came back and stated that BT could not be selected due to lack of availability to staff the case fully. When the BCBA emailed requesting advice on avoiding this situation in the future, none was given.