Pros
People are complaining about the layoffs, but honestly, some of the people who left were totally inept and ethically bankrupt and should have been fired a long time ago. Instead they were even inexplicably promoted for a while, but I'm glad that did not last long. That is one good thing the new owners have done, though who knows what their reasoning is. These people might have left with the same delusions that they're actually good at their jobs and were unfairly dismissed, when in reality they don't have the basic legal understanding needed for their field without piling on lawsuit after lawsuit from employees, as has been happening for years. Best of luck to whoever ends up hiring them, thinking their years of "experience" is actually commensurate with their talent.
Cons
Besides that, the new management is making everything even less efficient than the old management did, though it's been on a solid downward slope long before this new company took over. For all I know, this could be the brainchild of the folks that go let go. But the bottom line is, customers are not getting help in a timely manner because new policies are making tutors spend at least twice as much time on async sessions for really no reason. Management is freaking out because now there is a huge backlog of async sessions, gee, after multiplying the work (and therefore time) we have to spend on them, and cutting everyone's hours because they don't want to pay for breaks, let alone health insurance? Who would have thought!
