The RealReal reviews

2.8

31% would recommend to a friend

(466 total reviews)

Rati Sahi Levesque

60% approve of CEO

33% positive business outlook

Reviews by job title

466 reviews

Reviews about "Compensation"

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5.0
Jan 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Coming to The RealReal every morning is an absolute treat. The energy and spirit of every individual who works here is exciting to be around, and creates a warm, work-hard-play-hard environment. We all work together to get through the kinks that afflict every start-up, which us a stronger team by the end of each day. The full-service benefits are great, including healthcare, vision, dental and resources for stress and grief counseling (not that the work here is stressful AT ALL!). TRR contributes to your 401k, offers commuter benefits, and is constantly looking for new ways to improve the lives of its team members and the community. TRR works with a lot of differing community outreach programs and charities, which makes you feel good about the work you are doing. The RealReal really treats you like human! Employees are provided with great lunches every day, an on-site kitchen and snack bar (reasonably priced), and we are often surprised with treats, celebrations, and post-work activities: happy hours, employee BBQs, outings to the Giants games, costume contests etc. TRR really takes care of us! Hours are very reasonable and there is little to no take home.

Cons

While pay is not incredible, it is comparable to similar positions at other companies, and team bonuses when we exceed our sales targets are generous, which helps a lot. San Francisco is a very expensive city, so commission and bonuses are crucial. Our current location isn't great, though we are soon moving to a location that is more accessible via transit and in a more lively part of town-- currently, TRR offers free shuttles from main stations at peak hours, which is great.

3.0
Nov 2, 2015

It's changing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

+ Decent amount of cool, interesting, friendly, social people still worked there when I left. I would rank this as one of the primary reasons for staying here as long as I did. It's nice to spend the best part of your day with people you like and feel connected to. + Free lunch 4 days a week, breakfast on Fridays + Free coffee / tea + Pay isn't terrible if you're in a desk job type department. + Fairly relaxed workplace. The place is pretty empty by 6:00 PM. + Always something new going on or in the works, it's hard to ever be bored here. + Job security seems above average. Not many people are suddenly fired or laid off. Happens, but usually unwanted employees are just kind of managed out until they get the idea and everyone breathes a collective sigh of relief that they are gone without any drama.

Cons

Location is terrible. It could be worse, but it's nothing to show off. A free shuttle helps, but you basically either need a car, some strong legs and a bike, a million dollars in Uber credit, or a lot of patience on public transportation to work here. The area is not safe at night. Very few attractive lunch or coffee options in this neighborhood as it is an industrial ghetto. New location is in the works but it is uncertain where. The company has a very corporate structure with many organization charts, directors, VPs, etc and a lot of red tape. There are still definitely some enjoyable agile moments where you can just throw a few people together from different departments and figure out the solution really quickly and informally, but things progress towards more management, more oversight, less creativity. Lately the company has been saying 'we're a startup!' to justify any sort of poor working conditions. I'll just say that most people that work their bottom off at a startup have significantly more equity than the average employee at The RealReal Promotion from within does not seem to be a corporate maxim. Many times positions open up above people, and outsiders will be brought in to fill the senior positions. While there are many good reasons to do this, I can say certainly that is does not bode well for preservation of original culture. Yearly reviews only during the month of April, and you will be denied this if you did not start within 6 months of April. This is the only time you can get a raise. I think people would be more engaged if the reviews came more frequently.

4.0
Oct 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Lots of perks, good food, interesting and diverse coworkers.

Cons

Growing too quickly to accommodate work flow. People are overworked and expected to shoulder burden. Majority of employees are hourly, not salary. At least half of people who work here cannot afford cost of living in SF. To be fair, in any other city we would doing fine, but still not sufficient.

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