Does The SSA Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The SSA Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at The SSA Group. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at The SSA Group?

57% of The SSA Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The SSA Group 3.4 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at The SSA Group?

Retail Sales Associate (17) , Manager (11) , Food Service Associate (9) , Sales Associate (9) , Sales Associate/Cashier (8) , Food Service Worker (7) , General Manager (7) , Operations Manager (7) , Cashier (5) , Catering Associate (5) , Concessions (5) , Food and Beverage (5) , Retail Associate (5) , Administrative Operations Manager (4) , Assistant Operations Manager (4)

What are the pros of working at The SSA Group according to real employee reviews?

"family feel; great people; strong vision for the future" ((in 22 reviews)); "Amazing culture and so much room to grow within." ((in 13 reviews)); "Great team atmosphere great people" ((in 8 reviews)); "Get free food." ((in 7 reviews)); "the scheduling is flexible" ((in 7 reviews))

What are the cons of working at The SSA Group according to real employee reviews?

"Management was poor" ((in 32 reviews)); "Low pay and equipment issues" ((in 19 reviews)); "(Upper management constantly preached the 7 Habits in every meeting, and in daily conversations with the team.)." ((in 18 reviews)); "General manager was a micromanager and asked managers to drop down to be the server, set up crew and clean up crew for events to save labor." ((in 12 reviews)); "No training for new hires" ((in 11 reviews))

What are employees saying about The SSA Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The SSA Group layoffs and their outlook for job security at The SSA Group in 2026.

What are the top reviewed The SSA Group locations?

Denver , Royal Oak , Miami , Cincinnati , Columbus , Pittsburgh , Columbia , Colorado Springs , Saint Louis , Detroit , San Francisco , Brookfield , Tulsa , Houston , Powell , Sacramento , Monterey , Chicago , Springfield , San Antonio , Nashville , Los Angeles , Wichita , Milwaukee , Dallas , Chattanooga , Providence , Boise , Buffalo , Madison

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The SSA Group

The SSA Group reviews

3.3

57% would recommend to a friend

(375 total reviews)

Sean McNicholas

78% approve of CEO

47% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.0

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.6

Senior management

The SSA Group has an employee rating of 3.3 out of 5 stars, based on 375 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The SSA Group employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

375 reviews

5.0

May 6, 2018

Great job & company!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great job with great employees

Cons

Expect to be on your feet most of the time

The SSA Group Response

We recommend buying some Dr. Scholl's comfort and energy insoles. Nothing beats working at a zoo, aquarium, or cultural attraction when your feet are happy. You can thank us later!

2.0

May 2, 2018

long hours but little pay

Food service worker

Recommend

CEO approval

Business Outlook

Pros

great coworkers, food discount, fun

Cons

long hours, standing on feet all day, management, rude customers

The SSA Group Response

We're glad to hear that you enjoy your co-workers and the food. Our best advice for dealing with rude customers is to shower them with kindness. You could be a difference maker in their experience.

5.0

Feb 12, 2018

Culture Unavailable at Any Other Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fun team with a wide investment levels. They will invest in you what you invest in them. Culture carries through, despite the size of the company Guests are usually happy and want to be there

Cons

Seasonal and sometimes drastically altered hours in the off season Ever changing business that is heavily weather dependent

The SSA Group Response

Your advice is heard and acknowledged. We're working on some great things and can't wait to share them with you and others soon!

Viewing 316 - 318 of 375 Reviews

Jobs at The SSA Group

Food Service Dishwasher

Food Service - Dishwasher

Food Service - Dishwasher

Customer Success & Operations Analyst