Does The SSA Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The SSA Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at The SSA Group. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at The SSA Group?

57% of The SSA Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The SSA Group 3.4 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at The SSA Group?

Retail Sales Associate (17) , Manager (11) , Food Service Associate (9) , Sales Associate (9) , Sales Associate/Cashier (8) , Food Service Worker (7) , General Manager (7) , Operations Manager (7) , Cashier (5) , Catering Associate (5) , Concessions (5) , Food and Beverage (5) , Retail Associate (5) , Administrative Operations Manager (4) , Assistant Operations Manager (4)

What are the pros of working at The SSA Group according to real employee reviews?

"family feel; great people; strong vision for the future" ((in 22 reviews)); "Amazing culture and so much room to grow within." ((in 13 reviews)); "Great team atmosphere great people" ((in 8 reviews)); "Get free food." ((in 7 reviews)); "the scheduling is flexible" ((in 7 reviews))

What are the cons of working at The SSA Group according to real employee reviews?

"Management was poor" ((in 32 reviews)); "Low pay and equipment issues" ((in 19 reviews)); "(Upper management constantly preached the 7 Habits in every meeting, and in daily conversations with the team.)." ((in 18 reviews)); "General manager was a micromanager and asked managers to drop down to be the server, set up crew and clean up crew for events to save labor." ((in 12 reviews)); "No training for new hires" ((in 11 reviews))

What are employees saying about The SSA Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The SSA Group layoffs and their outlook for job security at The SSA Group in 2026.

What are the top reviewed The SSA Group locations?

Denver , Royal Oak , Miami , Cincinnati , Columbus , Pittsburgh , Columbia , Colorado Springs , Saint Louis , Detroit , San Francisco , Brookfield , Tulsa , Houston , Powell , Sacramento , Monterey , Chicago , Springfield , San Antonio , Nashville , Los Angeles , Wichita , Milwaukee , Dallas , Chattanooga , Providence , Boise , Buffalo , Madison

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The SSA Group

The SSA Group reviews

3.3

57% would recommend to a friend

(375 total reviews)

Sean McNicholas

78% approve of CEO

47% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.0

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.6

Senior management

The SSA Group has an employee rating of 3.3 out of 5 stars, based on 375 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The SSA Group employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

375 reviews

5.0

Jan 24, 2018

Wonderful Experience

Assistant retail operations manager

Recommend

CEO approval

Business Outlook

Pros

There's always room for growth, I love the culture and values of the company.

Cons

There's a lack of communication and outreach between the different accounts.

The SSA Group Response

You're in luck! We have a few resources for you to check out. We communicate almost daily on the following social media platforms: https://www.facebook.com/2Xssa/ https://www.linkedin.com/company/service-systems-associates/https://www.instagram.com/2xssa/ Check us out and leave a comment!

5.0

Oct 17, 2017

Sous Chef

Sous chef

Recommend

CEO approval

Business Outlook

Pros

Good pay,great people,great atmosphere and, creativity encouraged.

Cons

It's a long walk to the Time Clock especially when it's raining.

The SSA Group Response

We love the people and atmospheres that we work in as well!

4.0

Sep 29, 2017

Great Staff!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Great team environment - Work at cultural attractions (Zoo, Museums, Aquariums, and more) - Flexible Scheduling

Cons

- Outdoor locations are subject to weather (heat, cold) - Hours may be limited for part time employees

The SSA Group Response

We absolutely love the locations we get to partner and work with!!

Viewing 319 - 321 of 375 Reviews

Jobs at The SSA Group

Food Service Dishwasher

Food Service - Prep Cook

Customer Success & Operations Analyst