Does The SSA Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The SSA Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at The SSA Group. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at The SSA Group?

57% of The SSA Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The SSA Group 3.4 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at The SSA Group?

Retail Sales Associate (17) , Manager (11) , Food Service Associate (9) , Sales Associate (9) , Sales Associate/Cashier (8) , Food Service Worker (7) , General Manager (7) , Operations Manager (7) , Cashier (5) , Catering Associate (5) , Concessions (5) , Food and Beverage (5) , Retail Associate (5) , Administrative Operations Manager (4) , Assistant Operations Manager (4)

What are the pros of working at The SSA Group according to real employee reviews?

"family feel; great people; strong vision for the future" ((in 26 reviews)); "Amazing culture and so much room to grow within." ((in 12 reviews)); "Great coworkers and a lot of leave" ((in 9 reviews)); "Great staff and helpful when trying to learn new things." ((in 9 reviews)); "Free food was available for employees" ((in 9 reviews))

What are the cons of working at The SSA Group according to real employee reviews?

"Management was poor" ((in 34 reviews)); "Low pay and equipment issues" ((in 19 reviews)); "(Upper management constantly preached the 7 Habits in every meeting, and in daily conversations with the team.)." ((in 17 reviews)); "General manager was a micromanager and asked managers to drop down to be the server, set up crew and clean up crew for events to save labor." ((in 12 reviews)); "Long Hours dealing with a lot of people" ((in 11 reviews))

What are employees saying about The SSA Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The SSA Group layoffs and their outlook for job security at The SSA Group in 2026.

What are the top reviewed The SSA Group locations?

Denver , Royal Oak , Miami , Cincinnati , Columbus , Pittsburgh , Columbia , Colorado Springs , Saint Louis , San Francisco , Brookfield , Detroit , Tulsa , Houston , Powell , Sacramento , Monterey , Chicago , Springfield , San Antonio , Nashville , Los Angeles , Wichita , Milwaukee , Dallas , Chattanooga , Providence , Boise , Buffalo , Madison

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The SSA Group

The SSA Group reviews

3.3

57% would recommend to a friend

(374 total reviews)

Sean McNicholas

78% approve of CEO

47% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.0

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.6

Senior management

The SSA Group has an employee rating of 3.3 out of 5 stars, based on 374 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The SSA Group employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

374 reviews

2.0

Mar 23, 2016

Prep Cook at the ABQ Bio Park

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free food was available for employees

Cons

boss's gossip and the pay was incorrect

The SSA Group Response

Thank you for your time while working for SSA!

3.0

Nov 22, 2015

seasonal cashier (hired late in the season)

Cashier

Recommend

CEO approval

Business Outlook

Pros

Plenty of hours available. You're rarely doing the same thing from one day to the next, so the job is always interesting. Management are generally good people. Because I was hired late in the season and they were desperate for help, I (and others hired at the same time as me) was hired at a slightly higher-than-minimum wage- most non-management people start at minimum. Surprisingly, I was even able to put in a decent amount of overtime.

Cons

The hours were available because they were woefully understaffed; this is also the reason I never did the same thing day to day. Overtime was available because you can give seasonal workers overtime without benefits, unlike non-seasonal workers.

3.0

Sep 21, 2015

SSA review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pros of this company are that they look out for their employees and ensure the happiness and effectiveness while in the workplace

Cons

Work can be sometimes exhausting and dull, some equipment could be updated for safety and cleanliness issues, and some upper level management could be groomed more professionally

Viewing 343 - 345 of 374 Reviews

Jobs at The SSA Group

Food Service Dishwasher

Food Service - Dishwasher

Customer Success & Operations Analyst

Food Service - Dishwasher