The Salvation Army reviews

3.3

51% would recommend to a friend

(4,627 total reviews)

General Lyndon Buckingham

91% approve of CEO

49% positive business outlook

The Salvation Army has an employee rating of 3.3 out of 5 stars, based on 4,627 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Salvation Army employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Sep 29, 2017

Personal fulfillment but doesn't pay that well

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will have a sense of personal fulfillment from helping others Okay benefits Professional

Cons

Don't get paid competitively Sometime expected to work longer hours than paid for, and to pitch in where you don't normally work There's a double tier system in place, if you're an officer, you get better benefits, hours, pay, treatment, etc. then regular employees, and most people that are officers have been born into the culture-their families were Salvation Army officers

2.0
Dec 29, 2015

Dysfunctional System

Recommend
CEO approval
Business Outlook

Pros

Good core mission and focus on helping people, with a solid theological foundation. There are also some excellent, self-giving people who are truly focused on helping others. The organization does still help people. For the right people, and very specific positions, this can lead to a fruitful and rewarding career.

Cons

The system began with nepotism, and as-such it was broken from the beginning. Those who have made it into the inner circle, and who do not somehow get cast aside when a "higher up" feels threatened, can enjoy great job security. In over 10 years of professional work and over 3 decades of volunteer involvement, I have seen so many people give their life to serve and defend the organization's cause, only to get thrown out in the cold. The decisions of short-sighted unqualified leaders often ruin lives of employees who sacrifice over and over again just to be able to serve the cause. It is what I have heard several therapists call "spiritual abuse," meaning that they treat many people poorly, unethically, and often even illegally, and then tell them that if they do not stay and take it, they are being unfaithful to God. Lawyers like The Salvation Army, because they will always settle lawsuits out of court so as to protect their reputation. Those who stay are often those who are protected from this kind of abuse due to their own familial or interpersonal connection with the "higher ups." There is too much money on benefits for officers and big parties.

1.0
Mar 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Enormous potential to do good.

Cons

Alarming sin and nepotism from top to bottom. Self serving and detrimental to the cause of Christ. Revolving door of addiction which is enabled and used for benefit. Sad, manipulative, hypocritical. Destructive. Enabling to sick addictive behaviors. Complete lack of professional, ethical, and spiritual ACCOUNTABILITY. Illegal, immoral, unchristian. Soul sick. Disheartening, discouraging, demoralizing. Gluttonous, undisciplined leaders. Unwillingness to repent. Harmful. Fraudulent. Cultish.

Viewing 10 - 12 of 4,627 Reviews

Glassdoor has 5,154 The Salvation Army reviews submitted anonymously by The Salvation Army employees. Read employee reviews and ratings on Glassdoor to decide if The Salvation Army is right for you.