Honestly, one of the biggest issues is that you end up doing a lot of manager-level work without the pay to match. I was regularly expected to handle things that should have been done by management, and while I was consistently getting kudos for going above and beyond, there was nothing to show for it when it came to compensation. When I asked about a pay adjustment, I was told it wasn’t possible because it was outside the review period, even though the workload clearly didn’t match the role. Turn is extremely stressful and demanding, with long days that easily go over 10 hours, and very little support to actually get everything done. Short staffing is also a major problem, and there were times I worked shifts by myself for months because of how unstable the team was and how low morale had gotten. Corporate and regional leadership feel very disconnected from what’s actually happening on-site, and there’s a lack of follow-through when issues are brought up, so problems don’t really get resolved. Even when complaints about employees or general concerns are raised, nothing really seems to come from it. On top of that, support from certain internal departments is very slow, especially when it comes to time-sensitive resident concerns, which creates a lot of frustration for residents and added stress for on-site staff. There’s also a pattern of management taking things personally, and it can feel like retaliation or power trips instead of actual support.
