The Wags Club reviews

2.1

25% would recommend to a friend

(20 total reviews)

20% positive business outlook

The Wags Club has an employee rating of 2.1 out of 5 stars, based on 20 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

20 reviews
1.0
Oct 24, 2019
Recommend
CEO approval
Business Outlook

Pros

The dogs are really sweet.

Cons

Where to start. I started as a daycare assistant and was put into a yard with over 50 dogs on my first day with no training. I had no idea where anything was, what their policy on handling fights or emergencies is, or who my managers were. They didn't have me sign-on or offer any kind of orientation until 5 days after working there. They only want to make money so they will approve aggressive dogs who should not be in daycare. I was bitten by a pit bull on my third day of work. I was told this dog caused several fights and yet she was still allowed back. I have years of experience working with dogs and have never been asked to be aggressive with them until working here. Dogs are yanked at, shoved around, hit until they yelp. Dogs get attacked and the owners aren't notified unless the fight left visible wounds. Fights happened weekly. I have never worked anywhere so unethical and disorganized. I would only advise working here if you don't actually care about dogs, and are okay with hitting them in order to control them. Yes, management actually told me to be rougher. They have one person watching up to 80ish small dogs. It is impossible and depressing. This place is a nightmare and really should not even be in business.

1.0
Mar 3, 2024

Please beware

Recommend
CEO approval
Business Outlook

Pros

Not a single pro about this company!

Cons

Rude and disrespectful owners. Lies to employees and customers. You get minimal to no training. Missed and shortened meals/breaks.

2.0
Jan 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Dogs Outside facility, which is rare out here. Supposed to keep tips if you groom

Cons

Turnover rate is high, I stopped learning coworkers names unless they stayed longer than a month. Didn't have a social life since my schedule would never stay similar. Low pay, the biggest complaint I ever heard there considering they dance on Animal Control rules and stuff animals on the property as much as possible. I was asked how many animals we take in on rainy days since we are inside and no one would give me a straight answer. Training is so lax you barely get any, then are written up for not knowing better or pulled into the owner's office to be berated for literally hours. Building is slowly being repaired but I suffered most my job injuries by faulty equipment like broken gates, sharp corners of plastic or heavy items on high shelves. Very old school thinking on how employees should be treated. Being sick or having a sudden family emergency came up labelled you as unprofessional and irresponsible. Running your staff to being dead on their feet yet still saying they dont work hard. You can never win with them, don't bother arguing even if you are right.

Viewing 1 - 3 of 20 Reviews

Glassdoor has 20 The Wags Club reviews submitted anonymously by The Wags Club employees. Read employee reviews and ratings on Glassdoor to decide if The Wags Club is right for you.