The Wills Group reviews

3.8

68% would recommend to a friend

(41 total reviews)
avatar

Julian B. Wills

89% approve of CEO

69% positive business outlook

The Wills Group has an employee rating of 3.8 out of 5 stars, based on 41 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Wills Group employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

41 reviews
5.0
Aug 29, 2025
Recommend
CEO approval
Business Outlook

Pros

In nearly 35 years in the workforce, I’ve never worked for a company that cares more about its team members than The Wills Group—especially Splash In. The benefits are phenomenal, and you start accruing time off from day one! I’ve felt 100% supported in everything I do here, and every question I’ve had has been met with a clear, helpful response. If you're looking for a company that truly values its people, I can't recommend The Wills Group and Splash In highly enough.

Cons

There are not enough positions to hire everyone who wants to work here!

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The Wills Group Response
9mo
Dear General Manager, Thank you for sharing such an outstanding review of your experience at The Wills Group and Splash In. We are honored to hear that, with your 35 years in the workforce, you’ve found our company to be the most caring and supportive environment you’ve experienced. We’re glad that our benefits, early time-off accrual, and responsive support have made a meaningful difference for you. It’s inspiring to know that you feel fully valued and equipped to succeed in your role. We also appreciate your lighthearted note about not having enough positions for everyone who wants to join our team—it’s a wonderful reminder of the strong culture we’ve built together. If you have additional ideas or feedback you’d like to share, please don’t hesitate to reach out to us at recruiting@willsgroup.com. Your perspective helps us continue to strengthen our employee experience. Thank you for your leadership and dedication—we’re grateful to have you on the team! Warm regards, Wills Group Talent Team
1.0
Jul 6, 2025
Recommend
CEO approval
Business Outlook

Pros

The job provided consistent hours and a steady paycheck.

Cons

Management was disorganized and unsupportive. There was no work-life balance, and it was clear they didn’t value or care about their employees. Communication was poor, and leadership often played favorites.

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The Wills Group Response
9mo
Dear Former Food Service Supervisor, Thank you for taking the time to share your experience. While we're glad to hear that you found consistency in hours and pay, we’re truly sorry to learn that your overall experience did not meet your expectations—particularly in regard to management support, communication, and work-life balance. At The Wills Group, we are committed to fostering a respectful, supportive, and inclusive work environment where every team member feels valued. Feedback like yours is vital as we work to improve the day-to-day experience for all employees, including how we communicate, lead, and promote well-being across our teams. Your insights have been shared with the appropriate leaders, and we will continue to evaluate and address the concerns you raised. If you’re open to a further conversation, we welcome you to reach out to us directly at recruiting@willsgroup.com. Thank you again for your contributions during your time with us. We wish you all the best in your future endeavors. Sincerely, The Wills Group Talent Team
1.0
Jan 14, 2025

Toxic

Recommend
CEO approval
Business Outlook

Pros

Bonuses, company parties, community service

Cons

Accounting department is toxic with blatant racism.

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The Wills Group Response
1y
Dear Former Employee, Thank you for taking the time to share your feedback. We take concerns about workplace culture, including any allegations of discrimination, very seriously. The Wills Group is committed to fostering an inclusive, respectful, and supportive work environment for all employees. We regret to hear that your experience in the accounting department was not positive. Your feedback is important, and we are continuously working to ensure that all employees feel valued, supported, and treated with fairness and respect. If you would be willing to share more details about your experience, we encourage you to reach out to recruiting@willsgroup.com or our HR team so we can address these concerns appropriately. We appreciate your contributions during your time with The Wills Group and sincerely wish you the best in your future endeavors. Sincerely, Wills Group Talent Team
Viewing 4 - 6 of 41 Reviews

Glassdoor has 44 The Wills Group reviews submitted anonymously by The Wills Group employees. Read employee reviews and ratings on Glassdoor to decide if The Wills Group is right for you.